FINT kafé & bar — Restaurant in Tromsø

Replying the owner:

Ah, so instead of addressing customer concerns, you prefer to dig through their review history? Interesting approach. I appreciate the effort, but maybe focusing on service rather than playing detective would be more productive. Bullying customers for their feedback only reveals your true colors.

Wishing you the best - hopefully, one day, customer care makes it onto your menu. Cheers!

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My original review: Put a „self-service“ sign on your counter and save many awkward moments!

Since the moment I entered the place, the stuff was very unwelcoming. They looked at me like what I‘m doing here.

I said I wanted to have breakfast. Should I order now or later? They were like I could decide. No mentioning about self-service. Nobody gave or brought me the menu. After a waiting time, I saw where the menus were and grabbed. Then when I wanted to order, I managed to have an eye-contact, they looked at me empty. Then I asked, where should I order? She said, at the counter. Finally ordered.

The food and coffee were very delicious! Finally sth nice here.

When the waitress came to grab emtpy dish, I said I wanted to get a second coffee.

Her reply was shocking!!!!!! She just said: I am sorry, we don’t do FREE re-fills. You should go and pay for it.

I was like, what!!?

Then I said, I was aware of it. Then I ordered another one and said: that would have been very helpful, if there was a sign saying Self-service. She said yeah I know. Then I said, I am aware that the coffee shouldn‘t be free. She said she was sorry but not really meant it.

If you don’t mind extremely poor treatment, go. Food is good. Otherwise there are way nicer Cafés...

Have you ever thought of going somewhere in Norway where the creators of a cafe truly have a vision? Where the owners train their staff properly, are in constant dialogue with their cooks to serve everything perfectly made, where the owners even cook themselves and constantly change towards the better? You want to be welcomed with a smile and a good chat and warm hearted atmosphere?

I keep coming back to this place, even got to know the owners of the cafe bc they really care about the customers. Lot's of lovely people who visit. Pust cafe is that magnet for that family of interesting people in Tromsø.

I'll keep coming back....Pust is the best reason to travel up North!

Try their food, pay those extra 30crowns they claim in comparison to other places, but therefore you'll indulge yourself. Totally worth it.

Keep going Pust team, bc of you soon whole Norway will be vegetarian and the animals will be roaming the country freely, wild cows on our roofes, jumping rendeers in Storgata Tromsø, grouses hugging vegetarian foxes and salmon swimming with the icebathers. A world full of love between animals and...

I wish I could support this place, the first serious attempt to promote vegan food in Tromsø (which is why i give two stars instead of one. Btw, I would definitely recommend them to offer sone vegetarian options too). However, I can't: a starter where two grams of sliced onions were by far the brightest highlight, a "main" course consisting of a handful of roasted rice, one potato cut in three and tiny bowl of mashed kohlrabi. A dessert, that you pray for it to be substantial enough to appease the hunger that the rest of the meal didn't, but it won't: a mini pastry, twice as small as the ones you find 24/7 at Seven Eleven, plus pretty tasteless. Three glasses of wine (in total) = one thousand and six hundred kroners (for both, me and my girlfriend). I know it's Norway but this is really pushing it, exploiting it: there is no raw material here to justify half this price, l left angry and hungry. Staff was...