El Pollo Loco Glorietta — Restaurant in Makati

Rating: ⭐⭐⭐⭐⭐

My recent visit to Pollo Loco at Glorietta was nothing short of exceptional. The ambiance of the restaurant was warm and inviting, a perfect setting for a casual dining experience. The menu was filled with a variety of mouth-watering dishes, but what truly set this dining experience apart was the service provided by Donna.

From the moment we walked in, Donna greeted us with a welcoming smile that instantly made us feel at home. She was attentive, friendly, and incredibly knowledgeable about the menu. Her recommendations were spot on, guiding us to try dishes that we might not have otherwise chosen, but ended up absolutely loving.

The star of the meal was, of course, the Pollo Loco's signature chicken. It was perfectly cooked, juicy, and full of flavor. The sides were equally impressive, complementing the main dish beautifully. Donna ensured our glasses were never empty and our table was always clean.

What impressed me the most about Donna was her genuine enthusiasm and passion for her job. She went above and beyond to ensure we had a wonderful dining experience, and she succeeded. Her service was a major highlight of our visit and left a lasting impression.

In conclusion, Pollo Loco at Glorietta offers not only delicious food but also exceptional service. Donna is a true asset to the restaurant, and I can't wait to return for another memorable dining experience. I highly recommend this place to anyone looking for great food and outstanding service.

Donna, thank you for making our visit to Pollo Loco a...

With my friends, I recently had the pleasure of dining at El Pollo Loco in Glorietta 4, and I wanted to highlight the exceptional service provided by Ms. Vanessa. She was prompt, proactive, and incredibly accommodating throughout our visit.

From the moment we arrived, Ms. Vanessa made sure we were seated comfortably and had everything we needed. Her proactive approach meant we never had to ask for anything – she was always one step ahead.

Her accommodating nature and warm smile made our dining experience truly enjoyable. She handled multiple tasks efficiently and always maintained a high level of customer service. What really stood out was her genuine care for her customers. She went above and beyond to ensure we were satisfied with our meal and overall experience.

In a world where exceptional customer service is rare, Ms. Vanessa's performance was a breath of fresh air. She is a valuable asset to your team, and I hope her efforts are recognized and rewarded.

Thank you, Ms. Vanessa, for making our visit to El Pollo Loco...

I finally got to try El Pollo Loco! It usually has long lines whenever I visit Glorietta, but this time, I chanced upon it with no queue.

I ordered the macaroni soup, fries, and the El Pollo Frito unli-rice meal.

The macaroni soup was very creamy—though there weren’t many macaroni noodles, it was served piping hot and was rich in flavor.

The fries were just okay. I got the plain version, so I didn’t expect much.

As for the El Pollo Frito, the serving was huge. Both the rice and chicken portions were generous, and I didn’t even need the extra serving of rice. The chicken was flavorful, and the gravy complemented it well.

Now I understand why this place usually has such long lines. The meals are affordable, flavorful, and satisfying. The staff were friendly and helpful, and the service was fast without compromising the quality...