McDonald's - Largo do Chiado — Restaurant in Lisbon

McDonalds should be embarrassed to have this location carry their name. I honestly don't know why I keep coming back here. Well, actually it's because I live nearby and when I'm hungover, sometimes I need a fix.

Expect to wait up to 20 minutes to get your food. If your card doesn't work in the self-service machines (which it probably won't) then expect to wait another 10 minutes for the privilege of paying at the counter, while every staff member does their damnedest to avoid making eye contact with you.

And that brings us to the food. For the love of god, check that everything you ordered is on your tray when you pick it up. This will save you a trip back downstairs when you realise the staff have forgotten something from your order, which they probably will. Just today I made an order that included two double cheeseburgers. When I checked the order at the counter they had forgotten one of the burgers. Great! After finally getting somebody's attention I pointed out their mistake and they put another burger on the tray. Imagine my delight when I got upstairs to find that both burgers were regular cheeseburgers and not double cheeseburgers. Next time I suppose I'll literally have to unwrap the burgers at the counter to make sure everything is in order. If you want to have a good laugh then visit...

PRECONCEITO, RACISMO e XENOFOBIA ! Ontem, 21-11-2017 ( 11/21/2017 ) por volta das 7 horas da noite estive no McDonald's que fica localizado no Chiado em Lisboa, fiz meu pedido num dos terminais digitais da loja e em seguida me dirigi ao caixa para efetuar o pagamento. Assim que comecei a falar com meu sotaque de brasileiro, passei a ser EXTREMAMENTE desrespeitado pelo gerente do estabelecimento ( imagino que fosse o gerente pois era o único a não usar uniforme e parecia dar as ordens por la ), que se portou como se eu fosse um criminoso ou coisa pior e ele algum tipo de "ser superior" que estivesse ali a me julgar. Em momento algum faltei com respeito para com qualquer um dentro daquele estabelecimento comercial e desde o começo quando tentei estabelecer algum dialogo com aquele cidadão percebi que ele não estava disposto a me atender. Essa com certeza não é e nem deve ser a maneira como as pessoas civilizadas e educadas devem se relacionar, especialmente as que PRESTAM SERVIÇO PAGO, também conhecido como COMERCIO. Trabalho viajando pelo mundo, já estive no McDonald's de inúmeros países e nunca jamais fui tratado dessa maneira tao desrespeitosa. Questões racistas e de rusgas raciais e culturais não me interessam, ate por que aqui em Lisboa estou hospedado na residencia de dois portugueses e tenho sido tratado com IMENSA DEFERÊNCIA e EDUCAÇÃO. Fica aqui o MEU MAIS PROFUNDO REPUDIO A POSTURA RACISTA E XENÓFOBA COM QUE FUI TRATADO NO McDonald's do Chiado, em Lisboa ! Espero que algum executivo da parte administrativa da rede McDonald's que tenha lido esse comentário tome as devidas providencias, pois a marca McDonald's não deve andar lado a lado com as palavras RACISMO, PRECONCEITO E XENOFOBIA !

Mario de Freitas, um cidadão do mundo e que não tolera generalizações.

RACISM and XENOPHOBIA Yesterday ( 11/21/2017 ) around about 7 p.m. i went to to the McDonald's store located at the Chiado neighborhood in the city of Lisbon, Portugal. I got my order done on one of the digital points and headed to the register to pay the bill. As soon as i started to speak Portuguese language from Brazil the manager started to treat me in a very rude and disrespectful way, as if i was a criminal and he was some sort of "superior entity" that was there judging me. That was a terrible experience and after paying my bill i just decided to live that place and also left my order behind.. and my money of course. I work as a TV ad producer and because of my job i have to travel a lot around the planet and I must emphasize that i've never been treated with RACISM and XENOPHOBIA in any McDonald's store all over the world, That was my first experience and i really hope it was the last one. Mario de Freitas, a citizen of the world who simply doesn't support any type of racism...

A few of my fellow travellers and I frequented the establishment several times throughout our 10 day stay in the vicinity. Being keen McDonald's fans and advocates at home in Ireland, the standard was going to have to be impeccable to beat our previous experiences.

Boy were we blown away. Taste was matched along with the service at home. We loved the ambience and mood of this eatery. Waiting 25 minutes for commonly bought eurosaver items was an intelligent ploy to keep our spirits aloft in the chic atmosphere.

Our visits were kept fresh and new by leaving out parts of our orders on every occasion. A sauce missing here, coffee forgotten there, such hilarity and fun!

We as a group wholeheartedly endorse this establishment and all the devoted and diligent staff...