Restaurant Santa Anna — Restaurant in Barcelona

After a full day of walking around all over Barcelona, I was exhausted and hungry.

As a New Yorker, I’ve eaten just about everywhere—from trendy downtown restaurants to hole-in-the-wall gems. So when I say this dining experience stood out, I mean it.

Yes, the food was delicious. Yes, the atmosphere was charming. But what truly set this place apart was the service—and more specifically, Nes.

My waitress, Nes, was an absolute gem. Friendly and attentive, which makes a difference when you're an exhausted solo traveler. With her friendly spirit and warmth she made me feel accompanied and welcomed. The conversation was lovely and she anticipated my needs instinctively. "Another soda, more water, recommendations? ..." She delivered everything with a genuine smile that added an extra layer of warmth to the evening.

As for the food, every dish I ordered was beautifully presented and bursting with flavor. The croquetas are a must have and the octopus was layered with a lot of flavor.

The pacing of the meal was excellent, the drinks were crafted with care, and the overall vibe of the place made it feel both special and accessible—like a hidden gem you almost don’t want to share, but you know you have to.

I fell in love with Barcelona. I'll be going back soon and I look forward to "hanging out with Nes again in Santa Ana" because that's how she made me feel, like we were already old friends.

So yes, the meal was fantastic. But Nes? She’s the reason I’ll be coming back—and the reason I’m telling all my fellow New Yorkers: if you find yourself here, ask for her. You’ll...

They LIED even in a review response. So basically this was the restaurant response after letting the review: Hello,

We are both surprised and disappointed to read this review, especially considering what actually happened during your visit.

From the moment you arrived, our team treated you with kindness and checked in multiple times to make sure everything was okay. (THEY NEVER CAME TO SEE EVRITHING WAS OK NEVERTHELESS WHEN THE MAIN DISH ARRIVED THE OLD WAITER WAS VERY RUDE HE WAS CARRING THE PLATES AND KEPT DEMANDING TO TAKE OUR PLATES IN ORDER THAT HE PUT THE ONES HE WAS CARRING, WHAT KIND O SERVICE IS THAT).At no point did you express any complaints.(THERE WAS NO ONE TO COMPLAIN) In fact, when we asked if there was an issue(THEY NEVER ASKED, HE JUST TOOK OUT THE PAYMENT MACHINE), your companion clearly stated that everything was fine, but that you had to leave because you weren't feeling well and were in a hurry. (THAT IS SUCH A LIE MY COMPANION DIDN'T EVEN SPOKE A SINGLE WORD AND NO ONE ASKED WHY WE ARE LEAVING AND WHY WE DIDNT FINISH THE FOOD)

It's difficult to understand how one can describe the food as "tasteless" when almost nothing was eaten, as shown in the very photos you uploaded. (THE PHOTOS WERE TAKEN BEFORE WE TRIED THE FOOD, WE WEREN'T EVEN GONE LEAVE A REVIEW BUT THE ATTIUDE OF THE OLD WAITER AND NOW THIS FALSE REPOSNE TELLS ALOT)

We welcome constructive criticism, but we cannot support or accept reviews that misrepresent the truth. (YOU ARE THE ONES WHO...

I don’t think I’ve ever had a worse experience at a restaurant- I’m posting my first Google review so you can avoid this place. We went to this spot as it was close to our hotel, had pretty high reviews, and lots of variety on the menu. The sangria and garlic shrimp were nice, but that’s where it ended. We also ordered the chicken paella and a margherita pizza. Maybe it was my mistake for ordering pizza, but we’ve seen plenty in Spain so I thought it would be fine. Firstly, it was not a margherita pizza - no mozerella or basil, just melted cheese and black olives? The entire pizza was undercooked, making it chewy, and the sauce had no flavor at all. I struggled to finish even a slice. The paella was not great - the rice was cooked at least but it was soupy and quite oily. And half of the chicken was bones or fat so there wasn’t much meat you could eat. At this point in the meal, I was unimpressed but not too upset. That changed when our waiter, cleaning surrounding tables, completely covered our table in a cloud of cleaning spray as he sprayed the table next to us. We obviously couldn’t eat another bite after that, as I have no idea what chemicals were in that spray. We were incredibly disappointed as this was our last meal in Spain and it ended on such...