Pure Azaya Beach Club — Restaurant in Palma

Our day at this establishment was indeed a pleasant experience, marked by its aesthetic charm and culinary delights. So impressed were we that we took the initiative to secure a reservation for the ensuing day. Promptly arriving for the restaurant's opening, we were disheartened to learn that all tables had been reserved, with none available for us. When I respectfully reminded them of our reservation made the prior day, I received the baffling response that they had been unaware of the unavailability of tables at that hour. This unfortunate incident underscored a significant shortcoming in the provision of service. Regrettably, this experience has left us with no choice but to refrain from returning during our week-long stay here, despite our initial intention to dine here daily. The lack of awareness and consideration exhibited on the second day of our visit, coupled with the incident mentioned earlier, has significantly diminished our overall perception of this establishment. We had hoped for a more welcoming and accommodating experience throughout our stay, but alas, this was...

We have been here a couple of times now. In the summer it is pretty full but most people were getting drunk so not a great place to go with kids, small pool, and not in a beach but close to the sea where you can dive in. The service was ok, not the quickest but they are nice enough, I would normally say two or three stars if I was pushed BUT....We went again in the winter hoping it would be a heated pool, and of course less people, it was closed but I will never go back as I was shocked by the state of the pool (look at the pictures) a dead rat and a used tampon were floating around in a green mess. This obviously worries me that even after cleaning it won’t be...

Really disappointing experience. Tried to book some beds and was told they were still available (the day before the booking). I was getting messages asking to send my bank details over email, which I don’t agree with as I don’t think it’s safe. Anyway I sent some bank details for the reservation and I was told they were wrong. At absolutely no point was I told the exact information they wanted so I could send it. I turned up on the day to be told I didn’t have a reservation and there were no beds available. If I had provided the ‘correct’ details I still wouldn’t have a bed and they would have my bank details on email… not a...