This place is a big scam. Before going you read more than 8 thousand positive reviews and then all of your experience will depend only on whether you being from some countries or others. To start they bring you, without anyone asking, some chips and bread with queso and a tomato sauce, you could think “wow, this is going to be an astonishing dinner”, don’t be fooled, they want you to pay for that bread. Thereafter you’ll be treated with not much respect and cordiality during all your time there, mistaken orders, infinite amount of time for every request, very long wait times and plates not matching reality (it’s said that galiziana weights 1.2 kg but it’s at most 1kg and its half is uneatable fat). We would have liked to order paellas for everybody but the waitress told us about a waiting time of one hour, guess what???twenty minutes after changing plans and ordinations, every people in the room that arrived after us had paellas (if it were a joke me and my friends probably would have laughed, we’re pretty chill, but it wasn’t). Moreover we ordered some “croquetas” with jamon and queso and they brought us the mushroom ones, after we pointed it out to the waitress she apologized and replaced our order with the right one (big recovery move you could think, but again they both figured in check. We refused to pay the mushroom ones). At the end they gave us a french fry “di cortesia”, (offered) can’t say nothing here, really appreciated, thank you 🤝🏼. To conclude we paid 9€ for every glass of Sangria, was it so good to be worth that price? Let me think about it…no. As i said we’re pretty chill and not touchy, so we still had fun and everything’s fine, but surely we’ll not go in the future, gracias por...
Read moreAvoid at all cost. Expensive, underwhelming, badly cooked food, and horrible service.
The service was dreadful, the hostess exchanged no pleasantries and was very curt and seemed annoyed when talking to us. The other staff members we dealt with weren’t much better. The waiters did not clear our table of finished plates, did not come back with the extra cutlery when asked, brought out food at the wrong time.
The food was subpar especially for the price. €7.90 for the most basic patatas bravas, €10 for 4 cold unseasoned meatballs, the croquettes were ok. The steak we ordered was €25 and was ridiculously fatty. I like fat on my steak but it was unrendered blubber. We were not given the correct knife to eat it with. We asked for medium rare and it was raw on the inside. We sent it back and when it came back to us after 10 minutes it was properly cooked to be fair. It is a nice looking restaurant but we were placed outside, there seemed to be a magician roaming around inside doing card tricks, I personally find this weird, if he had come to our table I would be uncomfortable, but to each their own I guess. The outdoor table we were sat at was not cleaned before we sat, it was wet and had a puddle on it and was not cleaned at any point we were there. €63 for a meal for 2 (all food items mentioned plus 2 soft drinks) with no alcohol, worst use of €63 I have ever had. Avoid it and go literally anywhere else, I don’t know how it has gotten 4.5...
Read moreHonestly felt a bit discriminated as an Asian woman and Black woman coming to eat here. We had so much expectations, but despite being so nice, they put is in a table with mosquitoes biting us and a small insect crawling on the table. It was also so hot.
When we asked to be moved, they said all tables were reserved, but when other people with no reservations asked to be seated in their preferred seats, they were allowed.
When we tried to talk to the waiter in Spanish as a sign of respect, he rudely said “I can speak English”.
The worst part is —- They also messed up our orders. We ordered paella, but they gave us fideua. It was only when we called their attention that they admitted, “Oh yes sorry we messed up”. They offered to give us free dessert, but at that point we were already so full. When we brought up how disappointed we were they suddenly said they couldn’t understand English???? They didn’t charge us for the drinks; but it would’ve been better if they didn’t charge us anymore for the fideua since we didn’t order that, but they still charged us 20€+ for something we didn’t order.
This is very displeasing and disappointing and we will be warning other people especially those coming from minorities about this very famous restaurant that does not value customers equally. Very discriminatory and racist. We hope things will be better, but it’s very scarring to come back to this...
Read more