Worst experience ever! We were suppose to celebrate our 20 year marriage and what I will remember is this. We booked suite for 2 nights and high bar for a party of almost 60 people inc drinks and the hotel did know this was happening. As a hotel they did absolutely nothing special, we were guests as everybody else⊠but fine! We had our own champagne anyway! The event staff has been poorly in communication and I have repeatedly needed to ask and push for answers. We finally agreed on how to organize everything regarding welcomedrinks, drinks for the evening and dj and music. Here is the tee⊠I asked if I could bring my own dj or rent from them. They said it wasnât necessary and that they would accommodate our choice of 90 and 00 party music.
Evening of the event arrives and the people in the bar are completely clueless! No welcome drinks was served and after 30-45 min I asked and some person went around and putting out glasses without any explication or even asking if it should be alcohol or alcohol free. Dj was 1 hour late and did NOT play music according agreement and when asking he became extremely aggressive towards me, my husband and my 18- year old son. He also repeatedly went on and above to find my son to start fights with him and when my son told him to go away he called the guards so I had to spend over 1 hour talking to them and the so called Barmanager. Barmanager in this says that he did not get the info from the event staff and even showed him the mail conversations regarding this.
Well let say that people didnât party, they went home and luckily we had a jar so they could give back the unused drink chips. And after a lot calls and email I finally got refunded for at least the rent and the drink chips that wasnât used!
But I tell you! I will no longer be a member of this hotell and I will never stay at this chain!
Thank you for Making that my memory of this eveningâŠ. You should be ashamed of your...
   Read moreFor a Hotel like Radisson Blue its very very bad. The service is bad. The bar mood is bad...music is not the right one. To much light. Bartenders look like living on their own by the hotel structure. They are not well dressed with the hotel uniform. Bad bad bad....thats a hotel bar? With hotel bar prices? We wait to long for what we ask for. And we wait to long that somebody comes to the table,and the bar was not...
   Read moreThe view is very nice, even if is better to visit this place during the day otherwise reflections and flares on the big windows almost avoid to see something outside. The mood is nice, lights are very soft and helps to give a relaxing feeling. The stuff is very unfriendly and this cannot be forgiven especially taking into consideration that prices are considerably higher than...
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