Metropole Bar — Restaurant in Great Britain

Overpriced and very underwhelming. Came for a bottomless brunch recently and it was very poor. There was a beer option and a prosecco option, both with food. The beer option was Stella Artois ONLY, which they kept very quiet until we ordered the drinks, which was especially disappointing when they had multiple beers on offer at the bar and most of the time the beer was flat and in non branded glasses. The prosecco tasted absolutely dreadful. The food was lovely, could not fault it. However, they also added a mandatory service charge for very mediocre service, making the price even more expensive. Felt like quite a rip off if I'm honest. Ordering another drink after the bottomless brunch had finished was unbelievably expensive. Double gin and lemonade, just under £19!!!! It was also served in a non branded, water glass with a tiny bottle of lemonade, which made it too strong and actually quite a small drink. Absolutely astounding that they are charging this kind of price and giving a below average product. Wouldn't come here again...

The servers are really kind and helpful and made it a pleasant experience to go here. The menu is small, so there aren't a lot of options. But since it's part of the Hilton hotel we went here quite a few times.

Atmosphere The seating arrangements are quite nice and so is the lighting. It's not too bright. However when it gets full it gets really loud, as if the room sorta echoes. They also tend to turn the music up at certain moments which for me ruined the nice and chill atmosphere. On nights where they didn't do this (and it was maybe half full) it had a nice ambience.

Food: The chicken curry on the menu is really good. The pizza is also nice, but go for a plain margarita one. You pay extra for toppings and they put a minimum amount on your pizza (think 5 slices of small mushrooms). Fish and chips is decent, the fish was nice but their chips are a bit soft, they don't have a nice crunch to it.

Drinks: For drinks this is a nice place, they've got a good selection of cocktails, beer and...

I've usually had no trouble at this hotel and overall it's good. But this one incident has put me off ever going there again but it's such a cheeky and horrible practise and can also lead to very harmful consequences

I asked for a gin+tonic at the bar. I went to pay and as I tapped noticed it was £17 I asked if that was correct, the server nodded and asked if I want to see the receipt. I said of course and upon reading the receipt I noticed 1) service charge...for pouring a drink and 2) That it was classes as a double

I told them I did not ask for a double and they replied "unless you specify we default to a double".

I have never in my life heard of such a thing. It's dishonest, repulsive and not safe if you were expecting a single and didn't know bar seeing the receipt. It's a poor and shady policy and I'd advise anyone using the bar to be careful what they order and are...