Five Guys Burgers and Fries Covent Garden — Restaurant in London

First time visit to a Five Guys and very disappointed. This restaurant was chosen over Shake Shack and Gordon Ramsey in same locale due to positive reviews. The visit was a planned part of a special family day out for our 10 year old daughter. Firstly, the server was average with no greeting and we received no instruction on where to collect our food, drinks or shakes. We had to figure this one out ourselves. Seemed only interested in taking our money. Same with the famous peanuts...our daughter's milkshake had been waiting ages when we figured this out.... We then looked for a seat and found a table for 2 downstairs and squeezed the 3 of us in. The toilets were disgusting. The gents were filthy and the cubicle I visited ( I have a medical condition which means I need to access cubicles) had toilet paper on the floor and the door was missing the hook which meant I had to hang my clothing on the door handle which then fell onto the dirty floor every time another customer tried the handle. The ladies toilet my daughter went into had no functioning lock on the cubicle and the door had to be held shut by a stranger. There was no toilet paper in her cubicle either. The food however was good, tasty but the dog was very small for the price paid and looked like it had been sat on. Overall, we paid £53 for 2 burgers, 1 dog, 2 Fries, 1 shake and 2 soft drinks. I appreciate we were in central London but the level of service,presentation, ambience and feel good factor were shocking. Sadly we all agreed we more than likely will go...

Five Guys in Covent Garden, London, is a haven for burger enthusiasts seeking a hearty and customizable dining experience. The restaurant's vibrant atmosphere mirrors the lively surroundings of Covent Garden. The ordering process is straightforward – choose your preferred toppings from an extensive list, ensuring a personalized touch to your meal.

The star of the show is undoubtedly their burgers, made with high-quality beef patties that are juicy and flavorful. The customizable nature of the menu allows for endless combinations, catering to diverse taste preferences. The fries, hand-cut and generously portioned, are a delectable side that perfectly complements the main course.

Service is fast and efficient, maintaining the brand's commitment to providing a quick-casual dining experience. The staff's friendly demeanor adds a welcoming touch, contributing to the overall positive atmosphere.

However, the prices lean towards the higher end for a fast-food joint, reflecting the quality of ingredients used. The layout of the restaurant can be cramped during peak hours, leading to a bustling and sometimes noisy environment.

In summary, Five Guys in Covent Garden delivers on its promise of tasty, customizable burgers and satisfying sides. While it may be a bit pricier than traditional fast food, the quality of ingredients and the lively ambiance make it a worthwhile choice for those craving a premium burger experience in the...

If you're in the mood for a no-frills, all-flavor burger experience, Five Guys delivers consistently on both food quality and service. The moment you walk in, you're greeted with a lively, casual vibe and the comforting smell of freshly grilled beef and fries.

Food: The burgers are the star here — juicy, customizable, and packed with flavor. Whether you go with a classic cheeseburger or load it up with bacon and grilled mushrooms, the ingredients taste fresh and high-quality. The portion sizes are generous; a “regular” burger comes with two patties, so come hungry. Their fries — cooked in peanut oil — are crispy, golden, and served in heaping portions. Cajun-style fries are a spicy favorite for many. Don’t skip the complimentary peanuts while you wait!

Service: Service is typically fast and friendly, though it can vary depending on how busy the location is. Staff are usually upbeat, efficient, and happy to walk you through their menu if it’s your first time. Food is made to order, so there's a bit of a wait, but it’s rarely unreasonable. Expect a clean environment and a well-maintained kitchen area in full view of customers.

Pros:

Customizable burgers with tons of toppings (free of charge)

Excellent fries

Generous portions

Friendly, energetic staff

Cons:

Slightly pricier than typical fast food

No drive-thru, and seating can be limited during peak hours

Calories can add up...