Came in, they pointed at a table wedged between two families in a completely empty, huge restaurant. Waited 30 minutes for menus and water, but they forgot about us. Got up to leave and they didn't care. So, food zero stars, because we never got offered any. Atmosphere zero stars, because it was agony being there. Service zero stars because we didn't even experience any. Ate next door at the Goodman's free house and it was super fast and friendly. Good food and cheap. Cocktails and beer is cheaper too and only a few steps away from the hotel. For breakfast I highly recommend Senzo Cafe only a 5 minute walk. Crazy friendly, fast,...
Read moreI know this is going to be a bit harsh, and I think they were having a bad day. Came here with my wife while visiting London to grab a quick dinner. The bartender was apparently not around so a couple of other people took our drink order and promptly poured two full glasses of the wrong beer - but weren't totally sure what to do about it. 2-stars because they did eventually solve that problem. But then they never brought menus and we're so distracted by new people walking in that we finally decided to just leave and go somewhere else. The food might be great so give it a chance if you're staying here... But...
Read moreOrdered the steak to be cooked medium with a blue cheese sauce. The sauce was freezing cold and the steak was over cooked. I sent the steak back and it came back out to me stating the chef said it is medium and not weak done, which it absolutely wasn’t. There a tiny bit of pinkness in the middle. It was most embarrassing and not something I’ve ever experienced before. The waiting on staff were lovely and I think they were also embarrassed and they did provide a discount to make up for it. At the prices they charge you’d expect it to be cooked correctly. It’s a shame I can’t post the picture...
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