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Venchi — Restaurant in London

Name
Venchi
Description
Nearby attractions
Jurassic World: The Experience
Battersea Power Station, Circus Rd E, Nine Elms, London SW11 8AX, United Kingdom
Power Station Park
Battersea Power Station, Nine Elms, London SW11 8AX, United Kingdom
The Coaling Jetty
Battersea Power Station Pier, London SW8 4NR, United Kingdom
Prospect Place Playground
Battersea Power Station, Circus Rd W, Nine Elms, London SW8 5BN, United Kingdom
NEON at Battersea Power Station
Cringle St, Nine Elms, London SW8 5BX, United Kingdom
Chelsea Bridge
Chelsea Bridge Rd, London SW3 4SL, United Kingdom
Battersea Park
Battersea Park Rd, London SW11 4NJ, United Kingdom
Nine Elms Pier
Tideway Walk, London SW11 8PZ, United Kingdom
Playground
FRJX+4P, Mitcham SW11 4NJ, United Kingdom
Battersea Park Children's Zoo
Battersea Park, London SW11 4NJ, United Kingdom
Nearby restaurants
Arcade Food Hall & Bar Battersea Power Station
1st Floor, 330, The Power Station, Circus Rd S, Nine Elms, London SW11 8DD, United Kingdom
Where The Pancakes Are - Battersea
18 Upper Ground Floor, Battersea Power Station, UG, Unit 227 Upper, London SW11 8BZ, United Kingdom
Noci Battersea
Unit TH-01, The Power Station, Turbine Hall B, Nine Elms, London SW8 5BN, United Kingdom
Megan's Battersea Power Station
The Power Station, 27 Circus Rd W, Nine Elms, London SW11 8NN, United Kingdom
Bread Street Kitchen & Bar - Battersea
Hall A, 1st Floor, The Power Station, Circus Road South Turbine, London SW11 8DD, United Kingdom
Le Bab Battersea
Turbine Hall A, The Power Station, Unit L1-019 Kirtling St, Nine Elms, London SW11 8DD, United Kingdom
Tonkotsu Battersea
Battersea Power Station, 6 Arches Ln, Nine Elms, London SW11 8AB, United Kingdom
Control Room B
The Power Station, Circus Rd W, Nine Elms, London SW11 8BZ, United Kingdom
Paris Baguette Battersea Power Station
Upper ground floor, 005, The Power Station, Circus Rd W, Nine Elms, London SW11 8BZ, United Kingdom
Fiume
Village Battersea Power Station, Circus Rd W, Nine Elms, London SW8 5BN, United Kingdom
Nearby hotels
Chelsea Bridge Apartments
Parking, Parking lot, lot 124 Prince of Wales Dr, Nine Elms, London SW8 4BJ, United Kingdom
Churchill Apartments
Sullivan House, Pimlico, London SW1V 3BP, United Kingdom
Woods House
Woods House, 7 Gatliff Rd, London SW1W 8DF, United Kingdom
Urban Rest Battersea
55 Nine Elms Ln, Nine Elms, London SW11 7DS, United Kingdom
Dolphin House - Serviced Apartments
Dolphin Square, Chichester St, Pimlico, London SW1V 3LX, United Kingdom
OYO St George Hotel
115 St George's Dr, Pimlico, London SW1V 4DA, United Kingdom
Battersea Studio Apartment
Studio 1B, Cloisters House, 8 Battersea Park Rd, Nine Elms, London SW8 4BG, United Kingdom
Georgian House Hotel
35 - 39 St George's Dr, Pimlico, London SW1V 4DG, United Kingdom
The Windermere Hotel, London
142-144 Warwick Wy, Pimlico, London SW1V 4JE, United Kingdom
The 29 London
29-31 St George's Dr, Pimlico, London SW1V 4DG, United Kingdom
Related posts
Keywords
Venchi tourism.Venchi hotels.Venchi bed and breakfast. flights to Venchi.Venchi attractions.Venchi restaurants.Venchi travel.Venchi travel guide.Venchi travel blog.Venchi pictures.Venchi photos.Venchi travel tips.Venchi maps.Venchi things to do.
Venchi things to do, attractions, restaurants, events info and trip planning
Venchi
United KingdomEnglandLondonVenchi

Basic Info

Venchi

Turbine Hall A, Battersea Power Station Circus Road South Unit 28, Ground Floor, London SW8 5BN, United Kingdom
4.8(652)
Closed
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Ratings & Description

Info

attractions: Jurassic World: The Experience, Power Station Park, The Coaling Jetty, Prospect Place Playground, NEON at Battersea Power Station, Chelsea Bridge, Battersea Park, Nine Elms Pier, Playground, Battersea Park Children's Zoo, restaurants: Arcade Food Hall & Bar Battersea Power Station, Where The Pancakes Are - Battersea, Noci Battersea, Megan's Battersea Power Station, Bread Street Kitchen & Bar - Battersea, Le Bab Battersea, Tonkotsu Battersea, Control Room B, Paris Baguette Battersea Power Station, Fiume
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Phone
+44 20 3640 9620
Website
uk.venchi.com
Open hoursSee all hours
Sun11:30 AM - 7:30 PMClosed

Plan your stay

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Featured dishes

View full menu
Pistachio Kunafa Delight
Milk Chocolate
Chocoviar 75%
With 70% extra dark chocolate and chocoviar grains
Piedmont Hazelnut
Caramel Pannacotta

Reviews

Nearby attractions of Venchi

Jurassic World: The Experience

Power Station Park

The Coaling Jetty

Prospect Place Playground

NEON at Battersea Power Station

Chelsea Bridge

Battersea Park

Nine Elms Pier

Playground

Battersea Park Children's Zoo

Jurassic World: The Experience

Jurassic World: The Experience

4.0

(497)

Open 24 hours
Click for details
Power Station Park

Power Station Park

4.9

(46)

Open 24 hours
Click for details
The Coaling Jetty

The Coaling Jetty

4.5

(57)

Open until 12:00 AM
Click for details
Prospect Place Playground

Prospect Place Playground

4.1

(58)

Open until 8:00 PM
Click for details

Things to do nearby

Top-Rated London Harry Potter Tour—Family Friendly
Top-Rated London Harry Potter Tour—Family Friendly
Sun, Jan 11 • 9:30 AM
Greater London, N1 9AP, United Kingdom
View details
London sightseeing walking tour with 30 sights
London sightseeing walking tour with 30 sights
Thu, Jan 15 • 10:00 AM
Greater London, SW1E 5EA, United Kingdom
View details
British Museum Tour - History, Art and Conflict
British Museum Tour - History, Art and Conflict
Wed, Jan 14 • 10:30 AM
Greater London, WC1B 3DG, United Kingdom
View details

Nearby restaurants of Venchi

Arcade Food Hall & Bar Battersea Power Station

Where The Pancakes Are - Battersea

Noci Battersea

Megan's Battersea Power Station

Bread Street Kitchen & Bar - Battersea

Le Bab Battersea

Tonkotsu Battersea

Control Room B

Paris Baguette Battersea Power Station

Fiume

Arcade Food Hall & Bar Battersea Power Station

Arcade Food Hall & Bar Battersea Power Station

4.5

(2.7K)

Closed
Click for details
Where The Pancakes Are - Battersea

Where The Pancakes Are - Battersea

4.2

(830)

Open until 6:00 PM
Click for details
Noci Battersea

Noci Battersea

4.5

(881)

Closed
Click for details
Megan's Battersea Power Station

Megan's Battersea Power Station

4.5

(2.8K)

Closed
Click for details
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Best 10 Restaurants to Visit in London
February 21 Ā· 5 min read
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Best 10 Attractions to Visit in London
February 21 Ā· 5 min read
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Reviews of Venchi

4.8
(652)
avatar
5.0
44w

Venchi at Battersea Power Station – A Chocolate Lover’s Heaven! šŸ«āœØ

A visit to Venchi at Battersea Power Station is more than just a stop for sweets—it’s a full-blown experience of indulgence and Italian craftsmanship. From the moment you step into the shop, you're wrapped in the warm, rich aroma of chocolate and welcomed into a world that feels luxurious yet inviting. It’s impossible not to be enchanted by the beautiful displays of chocolate, gelato, and confectionery, all artfully arranged and screaming quality. This is not just a shop but a decadent oasis for anyone who appreciates the finer things in life!

The chocolate offerings are second to none. Venchi boasts an exquisite collection of treats, from their signature hazelnut-covered chocolates to their silky smooth pralines, which quite literally melt in your mouth. Their chocolates not only taste divine but also highlight traditional Italian techniques that elevate them above ordinary confectionery. I especially loved the chocomousse bar—a creamy, rich experience I’ll definitely come back for. And if you’re a dark chocolate fan, their 75% dark bar is a standout, with deep notes of cocoa balanced perfectly by its velvety texture.

Of course, the gelato is the star at Venchi, and it doesn’t disappoint. Whether you're after classic flavors like Stracciatella or more adventurous ones like the creamy pistachio or hazelnut supreme, each scoop is as authentic and delicious as you’d expect from an Italian master chocolatier. The gelato is perfectly balanced—rich and flavorful without being overly sweet, and you can tell they use real ingredients with no compromises on quality. Paired with a fresh waffle cone generously coated in Venchi chocolate and sprinkled with nuts? Perfection!

Their drinks also deserve special mention! The hot chocolate is to die for—thick, silky, and indulgent, it’s like drinking molten perfection. Whether enjoyed plain or topped with freshly whipped cream, it’s easily one of the best hot chocolates I've ever had. Pair it with a selection of chocolates, and you've got yourself the ultimate pick-me-up.

The service at Venchi Battersea Power Station also deserves applause. The staff are friendly, knowledgeable, and passionate about what they do. They’re more than happy to walk you through the chocolate selection or offer hints on what gelato flavors to try. It’s refreshing to meet people who clearly love their brand as much as they enjoy serving guests! They add to the experience with their warm and welcoming attitude.

The location at Battersea Power Station is the perfect match for Venchi’s luxurious vibe. The recently revitalized Battersea area offers a buzzing atmosphere that feels trendy and vibrant, and Venchi slots right into this energy, offering a moment of indulgence amidst the buzz. The interior of the shop continues this theme, with elegant displays and a clean, modern aesthetic that gives the feeling you’re stepping into something truly special.

If there’s one thing to look out for, it’s that it’s very easy to lose track of time (and money) in here—the gelato, chocolates, and beautifully packaged gifts are just too tempting! That said, the quality and experience make every penny well spent. Venchi isn’t just a sweet shop; it’s a celebration of Italian food culture, premium ingredients, and loving attention to detail.

Final verdict? Venchi at Battersea Power Station is an absolute must-visit. Whether you’re treating yourself, looking for a gift, or wanting a touch of everyday luxury, you’ll find it here. From their world-class chocolate to their gelato and exceptional customer service, Venchi delivers an experience to remember. I left feeling like I had just traveled to Italy without leaving London, and I can’t wait to go back! Five stars and...

Ā Ā Ā Read more
avatar
5.0
2y

Venchi started its 145 year old journey (circa 1878) from Torino (Turin), Italy as a wonderful gourmet Italian chocolate manufacturer. What surprises me the most is that they haven’t started making ice creams until 2006! Being a Piedmontese ice cream/chocolate parlour, this makes Venchi stand out in its qualitative excellence based on the smooth contrast between its Italian roots and an innovative vision in terms of variety of offer and shopping experience.

So once I stepped into the Battersea Shopping Centre Venchi Store I had enormous lovey dovey eyes like this emoji ā€˜šŸ˜ā€™. The first reaction was so jaw dropping that I could not believe they opened one this far in Battersea. Although I don’t live there it’s nice to see this business is expanding on the other side of London.

Anyways I’ll cut to the chase, I went for the infamous Nougatine (small candies made of crushed and caramelized hazelnuts coated in dark chocolate) flavour and the Brutto & Buono (Creamy Hazelnut flavour). Mouth-wateringly delicious, scrumptious and can’t describe with any other words how delicate it was. Absolute perfection. The gelatos are served in Small, Regular and Large cones in all the Venchi store. Prices are starting around Ā£5-Ā£7 per cone or cup whichever you choose.

Cons: The pick and mix chocolate selection can be a bit pricey compared to Lindt and other gourmet chocolate stores. One thing for sure the chocolate ranges are so damn good you’ll be left in a dilemma. However some can go upwards Ā£5-8 per chocolate bar. Be sure to spend over Ā£50-Ā£80 if you want a large assortments of chocolates to take home for...

Ā Ā Ā Read more
avatar
5.0
2y

Five-Star Sweetness at Venchi, Battersea Power Station! ✨ Walking into Venchi at Battersea Power Station is like stepping into a chocolate and gelato dream! The atmosphere is pure Italian indulgence, with a vibrant display of chocolates, decadent fountains, and the enticing aroma of freshly made gelato. But the real star of the show is the ice cream itself, and let me tell you, it's next-level amazing!

I had the pleasure of being served by Ibrahim, and his friendly spirit and genuine kindness added another layer of deliciousness to the experience. He treated me with utmost respect, patiently explaining the flavors and offering recommendations with a smile that could light up the whole Turbine Hall. His passion for Venchi's creations was truly infectious!

The gelato I chose was absolutely heavenly! I can't even pick a favorite, as each spoonful was a burst of fresh, authentic Italian flavor. Whether you're a dark chocolate fanatic, a hazelnut devotee, or a fruity fanatic, you're guaranteed to find your perfect scoop at Venchi.

Beyond the gelato, the whole experience was top-notch. The staff were all welcoming and knowledgeable, the decor was stunning, and the location - well, what's not to love about Battersea Power Station?

If you're looking for a sweet escape, a joyful moment of pure indulgence, or just a friendly chat with someone who truly loves gelato, then Venchi Battersea Power Station is the place to be. And if you're lucky enough to be served by Ibrahim, consider your day already...

Ā Ā Ā Read more
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Posts

Mike SuliksMike Suliks
Venchi at Battersea Power Station – A Chocolate Lover’s Heaven! šŸ«āœØ A visit to Venchi at Battersea Power Station is more than just a stop for sweets—it’s a full-blown experience of indulgence and Italian craftsmanship. From the moment you step into the shop, you're wrapped in the warm, rich aroma of chocolate and welcomed into a world that feels luxurious yet inviting. It’s impossible not to be enchanted by the beautiful displays of chocolate, gelato, and confectionery, all artfully arranged and screaming quality. This is not just a shop but a decadent oasis for anyone who appreciates the finer things in life! The chocolate offerings are second to none. Venchi boasts an exquisite collection of treats, from their signature hazelnut-covered chocolates to their silky smooth pralines, which quite literally melt in your mouth. Their chocolates not only taste divine but also highlight traditional Italian techniques that elevate them above ordinary confectionery. I especially loved the chocomousse bar—a creamy, rich experience I’ll definitely come back for. And if you’re a dark chocolate fan, their 75% dark bar is a standout, with deep notes of cocoa balanced perfectly by its velvety texture. Of course, the gelato is the star at Venchi, and it doesn’t disappoint. Whether you're after classic flavors like Stracciatella or more adventurous ones like the creamy pistachio or hazelnut supreme, each scoop is as authentic and delicious as you’d expect from an Italian master chocolatier. The gelato is perfectly balanced—rich and flavorful without being overly sweet, and you can tell they use real ingredients with no compromises on quality. Paired with a fresh waffle cone generously coated in Venchi chocolate and sprinkled with nuts? Perfection! Their drinks also deserve special mention! The hot chocolate is to die for—thick, silky, and indulgent, it’s like drinking molten perfection. Whether enjoyed plain or topped with freshly whipped cream, it’s easily one of the best hot chocolates I've ever had. Pair it with a selection of chocolates, and you've got yourself the ultimate pick-me-up. The service at Venchi Battersea Power Station also deserves applause. The staff are friendly, knowledgeable, and passionate about what they do. They’re more than happy to walk you through the chocolate selection or offer hints on what gelato flavors to try. It’s refreshing to meet people who clearly love their brand as much as they enjoy serving guests! They add to the experience with their warm and welcoming attitude. The location at Battersea Power Station is the perfect match for Venchi’s luxurious vibe. The recently revitalized Battersea area offers a buzzing atmosphere that feels trendy and vibrant, and Venchi slots right into this energy, offering a moment of indulgence amidst the buzz. The interior of the shop continues this theme, with elegant displays and a clean, modern aesthetic that gives the feeling you’re stepping into something truly special. If there’s one thing to look out for, it’s that it’s very easy to lose track of time (and money) in here—the gelato, chocolates, and beautifully packaged gifts are just too tempting! That said, the quality and experience make every penny well spent. Venchi isn’t just a sweet shop; it’s a celebration of Italian food culture, premium ingredients, and loving attention to detail. Final verdict? Venchi at Battersea Power Station is an absolute must-visit. Whether you’re treating yourself, looking for a gift, or wanting a touch of everyday luxury, you’ll find it here. From their world-class chocolate to their gelato and exceptional customer service, Venchi delivers an experience to remember. I left feeling like I had just traveled to Italy without leaving London, and I can’t wait to go back! Five stars and then some. šŸ«
Ayman ā€œZamZamDudeā€ ZamanAyman ā€œZamZamDudeā€ Zaman
Venchi started its 145 year old journey (circa 1878) from Torino (Turin), Italy as a wonderful gourmet Italian chocolate manufacturer. What surprises me the most is that they haven’t started making ice creams until 2006! Being a Piedmontese ice cream/chocolate parlour, this makes Venchi stand out in its qualitative excellence based on the smooth contrast between its Italian roots and an innovative vision in terms of variety of offer and shopping experience. So once I stepped into the Battersea Shopping Centre Venchi Store I had enormous lovey dovey eyes like this emoji ā€˜šŸ˜ā€™. The first reaction was so jaw dropping that I could not believe they opened one this far in Battersea. Although I don’t live there it’s nice to see this business is expanding on the other side of London. Anyways I’ll cut to the chase, I went for the infamous Nougatine (small candies made of crushed and caramelized hazelnuts coated in dark chocolate) flavour and the Brutto & Buono (Creamy Hazelnut flavour). Mouth-wateringly delicious, scrumptious and can’t describe with any other words how delicate it was. Absolute perfection. The gelatos are served in Small, Regular and Large cones in all the Venchi store. Prices are starting around Ā£5-Ā£7 per cone or cup whichever you choose. Cons: The pick and mix chocolate selection can be a bit pricey compared to Lindt and other gourmet chocolate stores. One thing for sure the chocolate ranges are so damn good you’ll be left in a dilemma. However some can go upwards Ā£5-8 per chocolate bar. Be sure to spend over Ā£50-Ā£80 if you want a large assortments of chocolates to take home for your loved ones.
AliAli
Queue never shortened in the time that we were there. The team working today was very patient with us having different cones and cups and flavours and toppings for each of our family of 5. After getting our gelatos, my son straight away dropped his 2 scoops off his cone! He picked it up off the floor with his hands to put back on the cone. To my horror, he wanted to eat it! I told him "No!!" and just to have mine. He was tearful as he was really looking forward to his mango and strawberry. I went to throw the dirty gelato away and the lovely gentleman and lady behind the counter said they would make us another one. I was so touched by them. I didn't expect that at all especially as they were so busy. So so very kind. Son was very happy and I was very happy as I got my delicious raspberry and melon gelato back! Flavourful gelato, crisp cones, wonderful customer service. We will be back again and again and I will be recommending this branch to all my friends and family. Do not be deterred by the long queue...it's really worth it! Well done team. You all work very hard and still remain polite and lovely (a rarity in many busy customer facing establishments where staff look highly stressed and grouchy and take it out on customers!), Hope management appreciates all of you!
See more posts
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hotel
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Pet-friendly Hotels in London

Find a cozy hotel nearby and make it a full experience.

Venchi at Battersea Power Station – A Chocolate Lover’s Heaven! šŸ«āœØ A visit to Venchi at Battersea Power Station is more than just a stop for sweets—it’s a full-blown experience of indulgence and Italian craftsmanship. From the moment you step into the shop, you're wrapped in the warm, rich aroma of chocolate and welcomed into a world that feels luxurious yet inviting. It’s impossible not to be enchanted by the beautiful displays of chocolate, gelato, and confectionery, all artfully arranged and screaming quality. This is not just a shop but a decadent oasis for anyone who appreciates the finer things in life! The chocolate offerings are second to none. Venchi boasts an exquisite collection of treats, from their signature hazelnut-covered chocolates to their silky smooth pralines, which quite literally melt in your mouth. Their chocolates not only taste divine but also highlight traditional Italian techniques that elevate them above ordinary confectionery. I especially loved the chocomousse bar—a creamy, rich experience I’ll definitely come back for. And if you’re a dark chocolate fan, their 75% dark bar is a standout, with deep notes of cocoa balanced perfectly by its velvety texture. Of course, the gelato is the star at Venchi, and it doesn’t disappoint. Whether you're after classic flavors like Stracciatella or more adventurous ones like the creamy pistachio or hazelnut supreme, each scoop is as authentic and delicious as you’d expect from an Italian master chocolatier. The gelato is perfectly balanced—rich and flavorful without being overly sweet, and you can tell they use real ingredients with no compromises on quality. Paired with a fresh waffle cone generously coated in Venchi chocolate and sprinkled with nuts? Perfection! Their drinks also deserve special mention! The hot chocolate is to die for—thick, silky, and indulgent, it’s like drinking molten perfection. Whether enjoyed plain or topped with freshly whipped cream, it’s easily one of the best hot chocolates I've ever had. Pair it with a selection of chocolates, and you've got yourself the ultimate pick-me-up. The service at Venchi Battersea Power Station also deserves applause. The staff are friendly, knowledgeable, and passionate about what they do. They’re more than happy to walk you through the chocolate selection or offer hints on what gelato flavors to try. It’s refreshing to meet people who clearly love their brand as much as they enjoy serving guests! They add to the experience with their warm and welcoming attitude. The location at Battersea Power Station is the perfect match for Venchi’s luxurious vibe. The recently revitalized Battersea area offers a buzzing atmosphere that feels trendy and vibrant, and Venchi slots right into this energy, offering a moment of indulgence amidst the buzz. The interior of the shop continues this theme, with elegant displays and a clean, modern aesthetic that gives the feeling you’re stepping into something truly special. If there’s one thing to look out for, it’s that it’s very easy to lose track of time (and money) in here—the gelato, chocolates, and beautifully packaged gifts are just too tempting! That said, the quality and experience make every penny well spent. Venchi isn’t just a sweet shop; it’s a celebration of Italian food culture, premium ingredients, and loving attention to detail. Final verdict? Venchi at Battersea Power Station is an absolute must-visit. Whether you’re treating yourself, looking for a gift, or wanting a touch of everyday luxury, you’ll find it here. From their world-class chocolate to their gelato and exceptional customer service, Venchi delivers an experience to remember. I left feeling like I had just traveled to Italy without leaving London, and I can’t wait to go back! Five stars and then some. šŸ«
Mike Suliks

Mike Suliks

hotel
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Affordable Hotels in London

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Venchi started its 145 year old journey (circa 1878) from Torino (Turin), Italy as a wonderful gourmet Italian chocolate manufacturer. What surprises me the most is that they haven’t started making ice creams until 2006! Being a Piedmontese ice cream/chocolate parlour, this makes Venchi stand out in its qualitative excellence based on the smooth contrast between its Italian roots and an innovative vision in terms of variety of offer and shopping experience. So once I stepped into the Battersea Shopping Centre Venchi Store I had enormous lovey dovey eyes like this emoji ā€˜šŸ˜ā€™. The first reaction was so jaw dropping that I could not believe they opened one this far in Battersea. Although I don’t live there it’s nice to see this business is expanding on the other side of London. Anyways I’ll cut to the chase, I went for the infamous Nougatine (small candies made of crushed and caramelized hazelnuts coated in dark chocolate) flavour and the Brutto & Buono (Creamy Hazelnut flavour). Mouth-wateringly delicious, scrumptious and can’t describe with any other words how delicate it was. Absolute perfection. The gelatos are served in Small, Regular and Large cones in all the Venchi store. Prices are starting around Ā£5-Ā£7 per cone or cup whichever you choose. Cons: The pick and mix chocolate selection can be a bit pricey compared to Lindt and other gourmet chocolate stores. One thing for sure the chocolate ranges are so damn good you’ll be left in a dilemma. However some can go upwards Ā£5-8 per chocolate bar. Be sure to spend over Ā£50-Ā£80 if you want a large assortments of chocolates to take home for your loved ones.
Ayman ā€œZamZamDudeā€ Zaman

Ayman ā€œZamZamDudeā€ Zaman

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

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Find a cozy hotel nearby and make it a full experience.

Queue never shortened in the time that we were there. The team working today was very patient with us having different cones and cups and flavours and toppings for each of our family of 5. After getting our gelatos, my son straight away dropped his 2 scoops off his cone! He picked it up off the floor with his hands to put back on the cone. To my horror, he wanted to eat it! I told him "No!!" and just to have mine. He was tearful as he was really looking forward to his mango and strawberry. I went to throw the dirty gelato away and the lovely gentleman and lady behind the counter said they would make us another one. I was so touched by them. I didn't expect that at all especially as they were so busy. So so very kind. Son was very happy and I was very happy as I got my delicious raspberry and melon gelato back! Flavourful gelato, crisp cones, wonderful customer service. We will be back again and again and I will be recommending this branch to all my friends and family. Do not be deterred by the long queue...it's really worth it! Well done team. You all work very hard and still remain polite and lovely (a rarity in many busy customer facing establishments where staff look highly stressed and grouchy and take it out on customers!), Hope management appreciates all of you!
Ali

Ali

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