It is a shame that this experience was such a let down. I cannot fault the staff or the location nor can I fault the choice of soft or alcoholic beverages however, when booked for a special occasion my family were devastated because the venue had been informed over 2 months in advance that all but 2 in the party were vegetarians. Unfortunately it transpired, all veggie options had been discarded due to a breakdown of the freezer that stored the veggie stocks. I sympathise with the venue that this was beyond their control but I fail to understand why the organisers of the 21st Birthday Party were not informed, bearing in mind the breakdown had happened long before our advanced booking. Suffice to say the evening was ruined for my Grandson however, we returned to my house and ordered in takeaway pizza and curry for individuals along with using our own shop bought drinks. In short, the evening was saved, we all enjoyed our food, a family get together and inexpensive liquid refreshments. My Grandson will definitely remember his 21st, the cost was minimal, The BT lost a substantial financial input for a Monday night and in addition have lost several customers for the future. A simple message written or verbal would have avoided all the inconvenience and prevented...
   Read moreThis place is excellent and I thoroughly recommend it when I was little I always thought that people who lived under a bridge were trolls and they waited for the three Billy Goats Gruff to go over the bridge and then the troll will come out of the bridge and say to the three Billy Goats Gruff where are you going I would like to eat you for my lunch and the three Billy Goats Gruff would but the troll and the troubled fall off the bridge back into the river when I went to this cafe I could not find any troll and in fact I could not find the bridge where the three Billy Goats Gruff would be Crossing and I said to the person who was that do you know where I can find the three Billy Goats Gruff and they said to me I'm sorry but I don't know what you are talking about and I said the three Billy Goats are the three who cross over the bridge when the troll tries to eat them and the person said to me that they have never seen a troll let alone three Billy Goats and I said all that is very strange because they crossed over and they say to the troll that they don't want to be eaten and the person said that they have never seen any talking Billy Goats in their life and I think that's that is very unusual because when I was little Billy Goats would talk so people...
   Read moreThis is a favourite pub for us but the food today was bad and we won't visit again until the management changes. There was a special/limited Monday menu on offer with no option for the usual pretty good menu but we found something to order from the short list. We ordered two 'half a chicken and chips with salad' and one macaroni cheese. The chicken was warm on the outside, cold in the middle and very chewy so I was worried about food poisoning; it was lucky we had our dog with us as she ate most of it and is immune to the dodgy meat so obviously left over from yesterday's Mothers' Day menu. The chips were OK but drowned in yesterday's warm gravy - which was not expected, but they were just about edible. The salad turned out to be a plate of yesterday's mixed vegetables that were very soft and barely warm: completely inedible. The macaroni cheese was OK but bland. The waitress asked us how the food was so I told her and she said she'd get the manager. 10 minutes later, the waitress, apologetic, was back but with no manager who was obviously busy with something more important. The waitress offered us a bill reduction equivalent to £15 which we accepted with some reluctance as we were...
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