Absolutely terrible experience and will never be returning. My family and I wanted to spend this sunday trying a new place, only to be extremely dissatisfied in the end. The only positive thing I have to say is the decoration of the place was very cute. Other than that, the staff was very impertinent and unprofessional, one in particular who was annoyed and short just because it was our first visit, and we had questions about the menu/ what to order. There were barley any selections of desserts available. A nearly empty case as a first impression is very underwhelming. Apparently the majority of them were in the back kept frozen and needed to be defrosted….? Talk about poor quality. Also, knowing that the desserts are not fresh doesn’t sit right with me. To top it all off, when we asked for silverware, they gave us two dirty knives in a row. I have never in my life experienced something like this in a cafe/ restaurant. Disgusting. The coffees and pastries we ordered were mediocre at best. Not much flavor, you’re better off at Einsteins bagels right next door. Please save your money and...
Read moreVery disappointing, will not go back. Tried to pick up a chocolate coconut tart and was told it was not in stock so I settled for a chocolate macaron cake. I had called five days earlier to order the chocolate coconut tart and was told it was kept in stock so no need to special order. Went to pay with a $50 bill (only thing I had on me at the time) they store didn't accept anything over $20 bill. Had to go to a different store to break the bill. The cake was $45+ tax. Got the cake home and it was pretty much frozen. When we finally got to eat it the taste was not great and freezing-thawing didn't do it any favors. Layers of ganache made up over half of the cake so there was very little actual cake. The flavor managed to be bland while also being very rich. Macaron texture was just gummy. Ended up tossing over half of the cake because no one really liked it. The person working there was friendly and the place...
Read moreWe were extremely disappointed with our experience. I ordered a macaron tower for a special occasion: 45 macarons for $126 + a $30 deposit for the tower (which you get back if you return the tower within 3 days). Ordering, picking up, and the initial service were easy. The place is adorable, as well. However, we were not happy at all when we open the boxes to find the macarons in complete disarray. I've attached pictures. Many of them we didn't even display they were so messed up. When I returned the tower to get my deposit back, I shared our disappointment and showed the pictures. The gals working were very apologetic. They assured me the owner would be in touch. (It’s been 3 weeks and they haven’t been.) Moral of the story - make sure you open your boxes before you leave the store! I would not want someone else to be this...
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