Wendy's — Restaurant in Allen

This was the most horrible experience I have ever had at a Wendy's! I have been in the restaurant industry for over 15 years and in high level positions for much of those years. I do not give bad ratings lightly check the rest of my reviews. I had such a simple order. 1 10 count spicy Nugget and 1 double stack just meat and cheese. When I got back to my hotel I was disturbed to find the world's smallest peice of dried out cheese between 2 patties that were so dry not even my dog would have been able to choke it down. It was like they had been sitting in a warmer for hours! When I started in on the nuggets everything was good. I finished 3 or 4 spicy nuggets and then came across a regular one. No big deal, then another, and another. I guess they had ran out and just thought oh well, just filled the bottom with regular ones and put a few spicy on top (4 spicy and 6 regular is what I had ). I would not have said one thing if I was just told. Hey no problem just make em half and half no biggie! The food was just awful I regret my decision to even think about stopping here for a quick dinner. I will say that though my time from order to delivery in the drive through window was nothing short of miraculous, maybe a minute and a half, but it's no wonder when everything was sitting there for hours waiting to be bagged up for the next chump to...

Can’t believe how fast this place has gone downhill. Don’t bother going in the evening with over a hour before closing. No joke what appeared to be the manager a 40 year old overweight male ignored myself and 2 others in line at the drive through while waiting 5 plus minutes in between each other. I pulled up to the drive though window and was literally told to go the F away and he wasn’t serving anyone else. I have never experienced anything like this ever. What a joke I will never come back. I have been going to this location for 12 years but has been getting worse over the years but absolutely unacceptable now! Also it’s clear their corporate doesn’t care and if you want real reviews look at their 2.0 rating on yelp not their fake paid reviews. As a OG Wendy’s Dave Thomas fan he would turning in his grave. People are willing to pay more for a quality burger and service. But at this rate I can get 5x the burger with the same amount of spit for the same price at similar dollar menu places “golden arches”. I am starting to believe Wendy’s has lost...

Worst service in forever. Came here with our 2 small kids what were beyond hungry so we wanted something quick and easy. No one even looked at us in the EMPTY restaurant (and not really a line at the drive thru either). We said hello anyone wanna help us after 10 min standing at the register. A guy said give us a couple of minutes, we’re behind so we thought okay should be good. Kids started to get fussy and another guy that wanted to order left. Five minutes later we still haven’t gotten to order and we left. They were 3-4 persons working in the back and they couple have just been service minded saying hey, I’ll be right with you. Nothing. They just passed us when they needed a drink for the drive thru or something, didn’t even look at us. Usually don’t do fast food and will definitely not go to Wendy’s again. Ended up at McDonald’s across the street and it was really busy but I got to order right away and food came within 5 minutes or so. Just like it should be at a FAST...