I am not impressed with the restaurant as a first time customer. When you walk in they provide a big menu on the wall, this is a plus. However, there were no directions of buying and paying for your food before getting a seat. My guests and I sat ourselves down around 6pm on a Tuesday and waited a good 8-10 minutes before we were approached by an employee informing us that we needed to order, pay for our food, and notify the staff then that we wanted to eat in. We went to get back in line and ordered two orders or spring rolls, two bowls of pho, one combination rice platter that includes rice, two eggrolls one stuffed chicken wing and a soda and a Thai iced tea. The cashier notified us right away that they were out of eggrolls for the combination platter so we opted for one stuffed chicken wing in replace of it. Our total came to about $45.00. A waiter came out and notified us after we've ordered that they no longer have the Thai iced tea in stock for the day. We ended up trading it for a stuffed chicken wing because we really had no choice. He said we could get a Thai iced coffee or get a refund. We weren't going to wait weeks for a refund back on a card so we traded the drink for a stuffed chicken wing. We also did not get our would be appetizer order of spring rolls until after we have already received the entrees. Again, when it was brought out, we were notified after we've purchased our food that the spring rolls do not have the peanut sauce option for the day because they are out of stock, we had only two other sauce options. I enjoy my spring rolls with peanut sauce so I opted for no sauced and for them to be packed to go. It was disappointing to see how much food the restaurant did not have available for the day. There were no signs that they were out of any specific item for the day or were we told about unavailable items by the cashier. To fix the problem I think the restaurant needs to have clearer signs that point out what they have available and unavailable for the day instead of misleading customers in thinking they will get all the items that were paid for to only be told that items are out of stock for the day. Thr pho tasted good and so did the chicken wings.