OB's Brau Haus (Restaurant & Dance Club) — Restaurant in Appleton

Edit: I am updating my review due to the new information received and how a lot of the issues were out of the venue’s hands. I also appreciate that the owner reached out to me to apologize when he definitely didn’t need to. I appreciate the customer service.

I went to a show here a couple of nights ago and it was an absolute mess. First off, the tickets said the show started at 7pm. Thankfully I had received an email saying that was an error and that it was to start at 10pm, but I talked to many people at the show who hadn’t seen the email and arrived several hours early. I also likely would not have bought tickets for a 10pm show on a week night had I known in advance that the show was so late. We were then advised that doors would open at 9pm and the show would start at 10pm. We were toward the back of the line and entered the venue about 10:40pm due to doors opening late and a very slow moving line through security. The service at the bar was mediocre at best. There were times when I would go to the bar for a beverage with cash visible in my hand and bartenders who were not occupied with other things would just stand there until I politely asked for their attention. The restrooms are at the back of the venue so whenever you need to use the restroom you have to push through the crowd surrounding the stage. The only saving grace was that security was extremely friendly and there was one bartender who...

The food here is excellent, by far the best German food I've ever eaten. My friends and I used to frequent the Old German Beer Hall in Milwaukee, which we enjoyed, but this is a more welcoming atmosphere. Don't be intimidated by the "Club" signs on the door, once inside the restaurant it's a very clean/modern eatery. Service is always fantastic (especially when the owner is your waiter) and food is flawless. For me, it's my favorite beer in the area, possibly the best pretzel (appetizer) I've ever eaten, fried pickles are great, goulash soup-special is a must-have, incredible schnitzel (I've only eaten schnitzel in one or two more restaurants, this one is the best I've eaten), "pig wings"/pork shanks are amazing, and I would absolutely recommend the apple dessert. One of my new favorite restaurants, my friends and I try to make an appearance biweekly at this point. If I don't go with my friends, this is still a family-friendly place for all ages. This place has changed my opinion on German food as a cuisine- my coworkers, family, and...

Ate here for Fox Cities Dining week and the food was super good. Great, authentic German food. I got the reuben soup, pork shanks, and bread pudding and everything was 10/10. Our server was great as well.

Since the food was so great I'm giving this place 5 stars, HOWEVER the interior ambiance is totally bizarre. Nothing about this place feels German at all, instead the decor is like a dark, cheap, outdated "club" vibe. The super off-putting led spotlights on the ceiling made us feel like we were sitting in an interrogation room.

I think this business doesn't quite know what it wants to be, and it shows. We were the only ones eating on a Friday night during a big promotion, and the only other patrons were a couple people up at the bar. If they want to truly give people a German food experience I think their whole space needs a major overhaul - check out Mader's, Von Trier, or the Old German Beer Hall in Milwaukee.

I would still 100% recommend that people stop in for great food despite the...