Avoid this place if you have babies or small children, or if you just don't want a side of raging sexism with your sandwich. We visited VSB for Mother's Day. I have a 3-month-old baby. She needed to nurse as soon as we walked in, so I eyed the one available booth amid a sea of available -- but very exposed -- tables, and I attempted to sit down and feed my baby discreetly while my wife ordered our food. I was approached by Nick, the manager, and told that I could not sit down at that table because there was a group in line ahead of us, and they might want that table. I was unsure of what to do because my baby needed to eat, and there were many other tables available. After witnessing the interaction, a nice couple that was at another booth got up, told me they were disgusted with Nick's behavior, and gave me their table so that I could feed my baby.
After we ate, I asked to see the manager, and Nick appeared again. I tried to explain to him nicely why his request was so inappropriate under the circumstances, but he doubled down. He told me that if I "wanted to do that, we have bathrooms." Which is, of course, absolutely disgusting. I was upset, but he refused to apologize. I told him that what he said was sexist, and he would not say he was sorry; he just kept telling me he was "sorry I felt that way." I reminded him that it was particularly offensive because it was Mother's Day, but he told me it "didn't matter what day it was, it's a policy every day of the year."
I was livid, and I asked for the name and contact information for the owner. He refused to give it to me, saying he "doesn't just give their phone numbers away." (What? It's their restaurant.) I demanded their name, and he said, "Caleb." I said, "What's his last name and phone number?" He again told me he wouldn't give the information to me. I demanded the owner's full name and contact information once again, and he gave me the owners' names -- Caleb and Ian -- but wouldn't give me their phone numbers. I asked for an email address, and he said no. I asked for a business card, and he said they don't keep them there. I think it was obvious that I was not going to leave without contact info, so he finally told me I could talk to someone else and brought me a random business card. It turns out it was the GM.
The GM called me back promptly, and she was very kind, apologetic, and empathetic. She seemed upset by what had happened, and she offered me a free lunch. I really appreciated her response, but I am still writing this review because I think that Nick's behavior was completely unacceptable, and it should never have happened in the first place. No nursing mother should ever be made to feel the way I did.
Newsflash, Nick: it's 2017. Ladies with babies actually APPEAR IN PUBLIC. Sometimes their babies...
   Read moreI'm giving 3-stars out of sheer respect for this place. I've been coming here since I moved to Atlanta almost a decade ago. The food is consistently stellar, the drinks lovely, and the staff knowledgeable and friendly... until this past experience. We rolled up with a 10-top, I know, big parties are usually the worst and when the restaurant is full, can be daunting. However, this was a table full of hospitality/F&B veterans. Cori C. was our server, took about 10 minutes to greet us, but we were cool as we saw the volume. When she greeted us we were all ready to fire both food and drink to save her some steps. We didn't play musical chairs, or hoop and holler at her to get her attention either. Pretty much best case scenario for a large party. In the 1.5-2 hours we were there she checked on us three times, the last was after we flagged her down. A few of us were ready to leave and asked if we could get split off the main the check. Her response was, "No. We'll be doing one bill." Look, policy is policy but delivery is everything in hospitality. Had she followed up with, "I can grab your check though so you can see where you're at." It would have been a full recovery, but instead she said I can take up to four cards, and walked away. We had to flag her down once more to get the bill so we could at least see what we owed our fellow team members at the table. But once we got the bill someone noticed 25% grat... the menu states 20% for large parties. Mind you, as fellow hospitality people it's pretty standard for us to tip 25% and higher, but after Cori was already rude then pulled a shady move, that was game over. A manager very quickly corrected the percentage when asked to, so thank you đ
I'll come back, because again, every other time I've had a great experience but dang Cori that was not it.
I do hope your night got better and you made that money, we know you were busy running that...
   Read moreNo victory for socialism. Today after nice walk with my friends we decided to try new place and have a drink at no "victory" place. Once we got there no one greet us so we went straight to a table where some guy said we need to order at the bar drinks first and then we can sit down . So my friend got into 15 people line where I and my other friends were resting and then again some guy comes and says there are very strict with their rule of not sitting if I don't physically hold my drink in my hand. So we all stand up and wait patiently unlit we could touch our drinks. Btw I didn't see any designated waiting area/room where we could wait, maybe they have it in the basement. I also have to add that about 10 out of 15 tables were not taken so there were quite slow. After 15 minutes of waiting for drinks we could finally enjoy this wonderful pleasure of sitting on a metal chair but first we kindly ask the superior for permission if now we can finally sit, which he agreed. Wow what a wonderful moment of permission to rest. After one beer me and my friends decided to get one more round so I went to the back of the line where I was approached by the great superior who officially announced me his little manifesto and that I can't have another round because: There are very strict with their rule of not sitting policy until you hold your beer We didn't tip. Of course we didn't tip, there was no service. We offended our superior by asking if we can finally sit down on metal chair after holding beer. The great superior said he is the manager named Ryan. Maybe they should hire more people behind the bar instead of guards looking if someone is sitting at the table waiting for their drinks. People be careful you my end up in work camp if you don't fallow the rule of not sitting, we were lucky to ask to leave you may not be as...
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