Today my family and I decide to take a trip to Big Bear and eat at our favorite place. Since our two dogs usually travel with us we sat in the back patio.

After ordering our food and receiving our appetizers it started to rain so we opened the patio umbrella. Unfortunately the umbrella was not big enough because we sat in a rectangular table, so my husband's, father in law's and my brother's shirts were drenched in water.

Well, There was another family that ordered food and decided to take their food to go because it was raining hard. So we planned to take one of the umbrellas they had once they left, for the purpose of the story they had two umbrellas. So when they left, my father in law went to get one, so they wouldn't continue getting wet. We didn't think there would be a problem since everyone else had an umbrella and there was no one waiting.

Our waiter was Landon, "the shift lead", brought our food and had to mentioned that "we should have told him about moving the umbrella, that we can't rearrange furniture as we please". He passed out our burgers and he thought we didn't hear him and had to repeat himself and also said "you can't have two umbrellas. You have to think of others and not be STINGY!!!!"

My husband was so upset by the way we were treated in front of everyone, it was super embarrassing. Landon said we were stingy as he headed back inside and he said it loud enough that other people heard it too. My husband stormed in there to tell him that he was rude and his behavior was unacceptable. The waiter was so cocky and didn't back down and confronted my husband, so the cook had to come out.

When they returned to our table, Landon said "it's unbelievable that we needed an umbrella for a small sprinkle!!! " And that he wouldn't apologize.

A SMALL SPRINKLE!!!'n Their shirts and shorts were drenched! Unfortunately since he was the shift lead there was no one else we could talk to. We never expected this since We have been here multiple times because they have great food, beers and service but this was a horrible experience.

I can't believe that someone would allow this type of person to be a shift lead. I just believe there was a better way to say things without using words like stinky and being arrogant and rude.

One of the waitress, Kailee was better trained to handle the situation that he was and offered alternatives, but after being humiliated by Landon we decided to pay for what we ate and leave. I think the owners should really consider what type of people they hire for leads because Landon was arrogant since the beginning.

I do want clarify that Kailee was super nice, professional and genuinely sorry about our experience. Kailee's service is what I would expect to receive.