Frusion Juice and Coffee Bar — Restaurant in Big Bear Lake

I've been here on four occasions. Each time the service has been great and a different person has been at the register each time, male and female. I'm immediately acknowledged when I walk in, even if they are behind the counter working, and served with a smile so I'm not sure what the other reviews about rude service were unless those patrons were rude to the staff first. And if you're listening and paying attention they always call your number when your order is ready. I've had one of the choices of avocado toast and it was delicious and I've also tried a variety of smoothies and refreshers which were very flavorful. I haven't tried the coffee so I can't attest to that. The reason I knocked a star off is for price. $11 for avocado toast is a bit steep in my book. The acai bowls are even more expensive and while they look delicious I can't justify the prices.The drink prices are average around $4 - $7 depending on type and size and what one might pay at a chain coffee house. I understand that this is directed toward a heath-conscious and vegan audience so the prices are usually a little higher than most other food types since those are the trendiest food types out there right now, but if you don't really have a price limit for what you're willing to spend then there are a lot of great...

A group of 4 adults went in. No receipts were given and no names were asked on our purchases. We all paid separately. 3 of our orders were given and 1 was not. Instead of just saying to the person whose order didn't come up, "Not to worry. We'll get you taken care of," Trenton (employee) gave our friend such a hard time about it and then came out to the other 3 of us who had our orders, and accused us of taking the missing order. Remember, no receipts were given. So, I asked him how he would like us to prove it? The only way was to show our bank statement transaction, which is ridiculous we would need to. They should be handing out receipts as proof of purchase. The employee was so incredibly rude during the whole process and made us feel like we had stolen. Once we all proved we had infact ordered and paid, I asked him if he was going to apologize to the member of our party who never got his order. His exact response as he turned and walked away: I'm not apologizing for nuthin'.

Wow! Trenton was aggressive, dismissive, and extremely unprofessional. It also seemed like he was under...

Wanted to check out this location. Heard very mixed reviews. Ordered a latte and one of the avacado toast items. The avacado toast was good....the latte was nothing special, almost more to the not great side. The service is where they are really lacking. Not friendly or helpful and they don't seem to care when they turn customers away. The woman in front of me came with her husband and a stroller with 2 small dogs. As soon as she walked in she was told she could not bring the dogs in. Ok, I get it, but there were customers on the patio that had dogs with them. The employee didn't offer any additional information, such as, yiu are welcome to have the dogs on the patio, but not inside. The customer asked why they were not allowed and the employee just snapped back....they are not allowed! The customer turned and walked out. Employees definately need some lessons in customer service. All said, I doubt I will be going back and I certainly...