Taco Bell — Restaurant in Big Bear Lake

If there was ever a reason not to pay people $20 an hour for no brainer work, Taco Bell Big Bear proves it. The people working here have ZERO drive to do better or to retain or gain customers, instead they take their $20 an hour and act as if customers are an inconvenience. I guess I don't blame them when they have no incentive to do better and instead just collect their overpriced hourly wage for their skill set. Every visit here is like pulling teeth to get hot sauces (why ask if you are going to harass people if they want a decent amount)? Furthermore, they practically hide behind the counter and even though the place is empty, do their best to avoid giving you the hot sauce amount that you indeed did order and if they got your order wrong? Forget it, you will practically wait until the rest of your food is cold for some rude, unapathetic worker to pry themselves out of hiding. It truly is sad to see the effects of people not having to work hard for their wage and try to do better and instead just getting a high wage for poor service that requires...

Placed an order via the app, picked up through the drive thru at nearly 8pm on a Friday and was able to pull right up to the window. The woman at the window was very friendly and was cleaning while our food was being made by another woman. The food was quick, our order was accurate, and the food was HOT! Everything tasted great! My usual complaint is that they don't distribute the fillings of burritos well at most locations but she did great! (I ordered a beefy 5 layer and usually the sour cream is squirted in 1 spot) Happy to be posting up camp here for the next few weeks with a good staple fast food place to rely on for a...

Sadly, like so many other fast food chains, Taco Bell has become unrecognizable from the foundation they started on. As the prices continue to skyrocket, and the portions and quality continue to dwindle, I visit less and less. Obviously im am not alone. The tacos and burritos have been shrunk down to snack size (Three bites each) yet are now three bucks each ! It is ridiculous that it cost as much to eat at Taco Bell as it does a nice restaurant now. To go in on a Friday evening and the whole place is empty says it all. You better figure out how to get back to your roots (Quality and Value) before there is nothing...