Stuffed Crepes & Waffles (Downtown) — Restaurant in Bozeman

The food is always great but the employees are never on the same page. I’ve always thought that if the food wasn’t so good I would never go back. Unfortunately, after this time, I don’t think we will. The past 4 times we’ve been here there’s been big mistakes in our orders and never with any type of reimbursement and many times not even an apology. My boyfriend is celiac so he always order the gluten free crepes. The first time they didn’t make his crepe gluten free, but luckily he recognized this. They remade his but while we we’re waiting mine got cold. The second and third time the same thing happened, except we had pick-up orders. The third time it took us over 35 minutes after our estimated wait time just to get two crepes re-made. The whole time we witnessed everyone in the kitchen arguing with each other. This 4th time, we called in our order and arrived to pick it up. They informed us that they heard the lady talking to us and taking our order but she never submitted it on the computer. So absolutely nothing had been made. Instead of noticing they weren’t making an order that had been called in and verifying with the girl who took the call that they weren’t making it, they instead ignored it. Like I said, this is the fourth time in a row we have had problems. A mistake every now and then is fine, but this is now getting out of hand. The food is quite expensive as well, which makes it even more frustrating. Again, I just want to reiterate, the food is always great but the time and frustration it takes to get it,...

Amazing food! My 3 stars is 5 stars for quality of food and deliciousness, 1 star for wait time...

When asked why wait was so long of a wait time with about 20 people actually eating at the location the answer was " we signed a contract with door dash and we have 30 to go orders for them." I then asked wouldn't you guys be busy enough without door dash? Since we've been standing in line 4 people left because the wait was 45+ minutes. She replied " we make money on door dash so that's why we do it" I said you would of made money on all of the people to hat just walked out though too. She replied " yeah, it's going to be about 45 minutes".

To sum up my experience: Amazing food! Horrible wait time! I felt punished for coming in and supporting a small local business because they want to make an extra .50¢ on door dash. I felt punished because of one of the 2 options... A. People are lazy and don't want to go down and get there food. B. The owners care far more about an extra 1% profit than they do serving there loyal customers.

I also feel like more and more people are probably using door dash at this place because the wait times are so bad in turn makes the wait times even worse.

Other local breakfast places (Jam, Main Street Overeasy, etc.) don't offer door dash or reservations because people are loyal and come wait in line like me.

Want to just say one more time, the food is truly amazing just bad execution and loyalty to their...

Wow!! Have you ever been to someplace, and the experience was so good that you start plotting when your next experience will be? Well, that was stuffed crepes and waffles yesterday. My friend, who was visiting from it of town and myself, were meeting for breakfast on April 03rd. Stuffed crepes and waffles was our place of choice. Thankfully for us, at eight in the morning, there was a spot for us right in front of the business. As soon as we entered, we could tell the atmosphere was very warm and inviting. Everything was so clean, and during our time there, we saw continually that the staff were wiping down high traffic areas. The menu was very self-explanatory and extensive. We chose one sweet and one savory crepe to share, and boy, were we in for a treat. The crepes themselves are mauve and could have easily fed 4 people, but since we are Americans, we downed it all!! They were absolutely delicious and totally hit the spot. The staff were incredibly kind and engaging. Nick, our server and cashier, made every effort to ensure our experience was incredible. He was involved but not invasive with a ready smile and polite face. Taking a picture of our God was the last thing in my mind as we dig in immediately with "oohs and ah" and way too much enthusiasm. I can't...