If I could give negative reviews I would!!!! This place absolutely ruined an important birthday gathering!!!! I came with 10 ladies 2 steals came Out wrong all bloody when the cook was medium well. Plates were sent back and then came out still bloody. Sides were unable to be eaten and the chicken dish was so pink and they threw it in the microwave to be heated!!!! The owner came out promising to make it right with a round of drinks and a round of desserts and to take the 3 meals off because they were not touched and were completely sent back to the kitchen. By the time the drinks were supposed to come with dessert the bar tender came to drop the check because the owner left. The bartender!!! My steak was taken off the check the other 2 meals were left on. We explained we were not paying for the uneaten food and we asked her to call the owner but she refused and said something about his wife which sounded personal because really you can’t call!!! I’ll leave that up to your imagination. I requested police be called to ensure the table wasn’t doing wrong by not paying for the 2 uneaten meals but instead they called security. Security instructed us to pay the bill and not the tip that was written in with pen!!!!! We did as such we paid $575 with coin left over. The lady said we were stealing but I was unsure what we were stealing because they have the dishes that were taken back. We got up and everyone began to go separate ways as I had gotten valet and all the cooks came outside with the bartender yelling at me talking about they are my friends and that I was responsible for everyone. The ladies were very lovely but I only knew the birthday girl so they were wrong. They jumped in the back of my car taking my plate number and from the start of the negative experience to them coming outside I have on video as they said they were calling the police on me. I think the owner left because he didn’t want to deal with the table and loose money, and the fact when I brought to his attention my steak came out several times not fixed that I didn’t want it he implied I came out without money so I had to nip that in the bud. I am a business owner myself and would never ever conducted business this way. The whole experience was humiliating and I was harassed and tried to be made to be embarrassed. My lawyer will be called!!!! May I add the serve came back and asked me if anyone had a dog to feed that steak to a...
Read moreNew review after another visit. I want to start by complementing Elliot for providing amazing service. Some of the best service I've ever had. He was kind, accomodating, attentive and knowledgeable about the menu. 5 star service.
Regarding the actual dining experience, the food was horrible. Overcooked calamari and steak, rotten potatoes. The death kneel for a restaurant is when corners are cut regarding ingredients and the kitchen staff is underprepared.
Can't be coincidence that the dining room was empty on a weekend evening. I hope they get it together before it's too late!
Johnny D's is the newest entry as the hotel restaurant of the Grand Hyatt in Downtown Buffalo. Located right on the subway line, it is in prime location to access all parts of downtown (stadium, casino, clubs, etc.). Valet, street and paid lot parking is available on the backside (or front-side depending on what direction you come from) of the hotel.
The restaurant space is dark, sleek and sexy with a lounge feel. Having a live pianist, who is actually really talented, is a great touch.
Service is good from the hosts to the runners and servers. Because the restaurant can get busy in a hurry the servers can end up in the weeds a little, but nothing a little adult customer patience can't navigate.
As a general statement, the food range consistently runs between decent to good . Everything is done to a satisfactory degree. What would I want to change? It would be nice to see more of "wow" factor with the food, but part of that may mean diversifying the menu a bit.
With apps, how bout adding tuna tartare and/or spinach/crab dip? For soups, why not make crab or lobster bisque a regular menu staple along with adding tomato soup? You could also celebrate local by adding an upscale version of chicken wing soup. Regarding handheld options, it would be nice to see an upscale version of beef on weck or a chicken finger sandwich/mini-sub. With main courses, tuna could stand to join the party as a regular option along with exploring beef/pork ribs as alternatives to the steaks. The sides and sauce options also stand to benefit from some revamping.
All in all, Johnny D's is a good option and worth a visit. Location, atmosphere, service, and live music definitely helps. Food is meant to be the star though. Hopefully they can make some tweaks to eventually...
Read moreAfter reading the reviews of local restaurants we decided to give Johnny Ds a shot. As soon as we walked in we were struck in the face by a really warm temperature; warmer than the outside air temperature. After speaking with the manager he said they are adjusting the AC…needless to say we were sweating the whole time. The waiter was too..wiping the sweat from his forehead with a napkin as he waited on our table. Then we ordered mixed drinks which tasted like there was no alcohol in them. We ordered additional drinks after asking the waiter to bring us a drink that was better…it wasn’t…tasted like a $10 Coke. We ordered appetizers…hummus and two rolls of Sushi. The hummus had 5 pieces of pita bread and when we asked for more they charged us an additional amount. So dumb. The sushi tasted like something you’d find at a local 7-11 that was sitting out a few days too many. While cleaning the table the waiter dropped dishes behind my son and spilled oil on his fancy hat and new shirt he got from a baseball tournament we came out to play….after that he never offered to make it right. A nice lady tried to clean the hat and shirt to no avail. We ordered expensive steaks for ourselves and kids; they were all not cooked to order. The steaks tasted like dog meat; chewy, no flavor, and would have been horrible even if I went to the dollar store to buy them; not at a supposed high end restaurant. Never-the-less take your hard earned money somewhere else…anywhere but here. For 4 adults and 4 kids it was over $600 and 2 hours of my life I’ll never get back. I’ve never had good experiences in restaurants that are at hotels and this further solidifies that...
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