Buffalo Golf & Social — Local services in Buffalo

EDIT: On Wednesday, September 30th, Jesse contacted me and I received a full refund, so I am amending my statement. I understand the predicament he was in, but there are no excuses for such a delay in communication.

Warning: this review is about Jesse Struebing as a business owner, not as a golf instructor. In August last year I contacted Jesse about potentially booking a nine-hole playing lesson for my boyfriend as a birthday gift. We talked on the phone and I really liked his method and outline of the lesson, so I decided to take the plunge and spend $200 to book the playing lesson. When I asked Jesse if he would give me some kind of gift certificate, all I received as a reply was that he could just give his name and he would be all set. I made a little certificate myself and gave that to him for his birthday. My boyfriend then contacted Jesse, they set up a time and date for a playing lesson, and I thought that would be the end of it. But no, it seems like Jesse had forgotten there was a tournament going on that day so the course was closed. To compensate for the mistake, he offered my boyfriend an indoor lesson free of charge and he could book the playing lesson in the spring season (seeing as it was already towards the end of September and getting cold). My boyfriend generously agreed, went to the indoor playing lesson, and had a good time. The golfing season concluded and I mostly forgot about the playing lesson. Golfing was one of the first sports that could be resumed in the midst of the pandemic. so when April rolled around and my boyfriend heard from one of his friends who used to take lessons with Jesse that Jesse had relocated to Buffalo, NY, I was definitely surprised. I checked Google and sure enough, Boston Golf & Social was marked CLOSED. I contacted Jesse via email in order to receive a refund, since my boyfriend did not receive the service I had paid for. I received no reply. I called several times, sent a follow-up email, but have not received a single email. I even sent a text message to see if he had received my email, and crickets there as well. On September 9th, Jesse replied to my second email and asked me for my Venmo information so that he could give me my refund by Friday (September 11). I emailed him my information and I've not hear from him since then. I am hoping that through this review, Jesse will maybe contact me one more time so we can set up the refund...

The Renaissance period that downtown Buffalo is currently experiencing is made all the more richer with the addition of the Buffalo Golf & Social event space!

Jesse offers a modern decor for any number of events (bridal showers, bachelor parties, corporate events, birthday parties, date night, etc) with the availability of TWO golf simulators to accommodate both left and right hand dominance as well as a curated play list for your event.

As a trainer, he has an abundance of tools (digital feedback, pictures, etc) to improve your game, but most importantly he remembers that ultimately you are there to have fun!

Finally, and I can not stress this enough.....he has EXEMPLARY customer service. From the moment I approached him to make arrangements for my event, Jesse has kept in contact via text/email/phone to confirm that my expectations are being met. That kind of service is rare in this day and age and I commend him and his staff on this...

Jesse at Buffalo Golf and Social was phenomenal. I am an average golfer who tends to slice off the tee. Jesse was able to improve my swing immensely within 1 hour. He is a former MIT Golf Coach with a Trackman Simulator. By using the numbers provided by the Trackman, as well as side by side videos comparing my swing to professional golfers we were able to take my slice and turn it into a tight fade and a tight draw. This will definitely not be the last time I go to Buffalo Golf and Social. Jesse helps you understand your faults, and gives you real numbers proving where your faults lie, and how to fix them. I would guarantee his teaching vs. anyone else's in...