Revolving Sushi Factory — Restaurant in Buford

Revolving Sushi Factory is an absolute gem for sushi lovers and a great spot for anyone looking to enjoy a fun, interactive dining experience. I recently had the pleasure of dining there, and from the moment I walked in, I was impressed by the overall quality of the food, the convenience of the rotating sushi belt system, and the general vibe of the place. While there are a few areas where the ambiance could be improved, the positives far outweigh the negatives.

Food Quality: 5/5

Let’s start with the most important aspect – the food. The sushi here is exceptionally fresh, well-prepared, and consistently delicious. Each dish that came around on the conveyor belt was neatly presented, and the rice-to-fish ratio was spot-on. I tried a variety of nigiri, rolls, and appetizers, and everything exceeded expectations. The salmon was buttery and smooth, the spicy tuna had just the right kick, and the eel (unagi) had a fantastic sweet-savory glaze.

In addition to the sushi, I also tried several hot items, like the miso soup and tempura. The soup was warm and flavorful without being overly salty, and the tempura was light, crispy, and not greasy at all. They also offer desserts like mochi and cheesecake bites, which were a fun way to end the meal.

Another great thing about Revolving Sushi Factory is the variety. Whether you’re a sushi purist or someone who enjoys fusion rolls and creative dishes, there’s something for everyone. I noticed they cater to different preferences – from simple cucumber rolls to more adventurous options like seared salmon with creamy sauces or crunchy toppings. The plates are color-coded for pricing, which makes it easy to keep track of what you’re spending.

Service: 5/5

The service here was top-notch. Even though it’s a self-serve concept with the conveyor belt, staff members were constantly checking in, refilling drinks, and clearing empty plates with a smile. I also appreciated how attentive they were about making sure we had everything we needed without being intrusive. When I requested a couple of items that weren’t on the belt, they were brought out quickly and freshly made.

Cleanliness & Efficiency: 5/5

The entire system is run very efficiently. Plates are covered with transparent lids to maintain hygiene, and the belt moves at a perfect pace—not too fast to be overwhelming, and not too slow that you’re waiting around. The restaurant itself was very clean, and I noticed staff regularly sanitizing surfaces and checking the belt for freshness.

Ambiance & Decor: 3.5/5

If there’s one area where Revolving Sushi Factory could improve, it’s in the ambiance and décor. The space is functional and bright, but it does feel a bit plain or clinical. The lighting is a little too sterile, and the walls could use some artwork, Japanese design elements, or even subtle background music to create a warmer, more immersive atmosphere. It’s by no means unpleasant, but with just a little more attention to interior aesthetics, the place could really elevate its overall vibe.

That said, the rotating sushi belt and digital ordering screens add a modern and fun tech-savvy touch, which balances out some of the plainness in the decor. Kids and adults alike seemed to enjoy the novelty of grabbing their favorite sushi straight from the conveyor.

Overall Experience: 4.5/5

All things considered, Revolving Sushi Factory offers an excellent dining experience that combines convenience, quality, and fun. The food is fresh, delicious, and diverse; the service is attentive; and the conveyor belt adds a unique element that makes your meal feel more interactive and exciting. While the interior design could use a little more personality to match the quality of the food, this minor shortcoming doesn’t take away from what is otherwise a fantastic place to eat.

I’ll definitely be coming back – and...

A group of 5 of us came in on a Sunday afternoon wanting to support a local revolving sushi than to support a big company like Kura. Sushi factory have 2 options for you AYCE or a la carte. We asked the servers in front if we can be seated first before deciding the options to evaluate the portion size. Regardless of what we pick, we are planning to stay to dine. One of the server informed us that she is fine with that and was getting ready to sit us.

A woman in a black hoodie came up, aggressively told us to hurry up and make a decision of which options, because there are another group behind us that they can sit at the last big table. Let it be known, we were standing there for no less than 20 seconds and are still going to sit down and eat. We decided not to let this rude interaction to detour our appetite/mood and chose the unlimited.

Let’s discuss the food. For the unlimited options, it was unlimited items on the revolving belt, appetizers, salads, don, ramen, udon, hand rolls, and nigiri. Sashimi and desserts are an extra $1 per order. It was around $30 per person(without tax). Fish to rice ratio for the nigiri was off by 3 times. The rice was more than the fish. We tried almost all the nigiri. We all agreed the food quality is very mediocre and inconsistent. It tasted like the type of sushi you would get at a Chinese buffet with sushi options. The sushi rice was bland. We were getting flavor tired because everything started to taste the same. We do have some highlights: the seared salmon with spicy mayo, squid nigiri, and the salmon/tuna tartar. Like we said, the quality was very inconsistent. Some of the seared salmon wasn’t seared at all and some were delicious. I had one squid nigiri that was very rubbery. The salmon on the nigiri was more dry, but the salmon in the salmon/avocado roll was better. My friend got the salmon sashimi, which was more pink than orange, and it tastes unappetizing. The cherry on top for us is that for $30 AYCE and the pineapple dessert is basically can pineapple. At the point, we will pay the $1 for fresh pineapple.

As for hot food, we only got the dumpling(which was good) and the miso soup(which was very powdery.

The ambience is cute. It was tall ceiling with tinkling lights and about 3 rows of the revolving sushi belts, with about 6-7 booths on each side of the booths, which are deep and clean. The waiting area has a small bench that can fit 4-5 people if there is a waitlist.

On to the service, the restaurant was half packed when we came in around 3:30pm. Once we sat down, the sushi belt was 80% empty, so we started ordering through the kiosk. Our server, Amy, was super sweet, attentive, and professional. She was one of the servers in the front who witnessed the interaction and was fine with us sitting down first. She was the redeeming factor about this place.

Sigh, I am uncomfortable giving 1 review to local places, because everyone is struggling in this economy. Our experiences weren’t great. Turn out, the woman in the black hoodie is the manager, Lin. No, supporting customers deserve to be greeted with unfavorable and nasty attitude, especially from someone who is supposed to remain professional and treat your customers with some courtesy at least. You could’ve easily ask if you can take care of the next group while we made decisions other than demanding and belittling us.

Combined this with the mediocre food and inconsistent quality, Revolving Sushi Factory at the mall of Georgia is an unwelcoming and undesirable location. Again, thank you Amy for treating us so kindly like human beings. We appreciate your hospitality and hope you thrive beyond this place, Amy. Also, Manager Lin, I hope you take our talk seriously and change your tone, because you are a representation of this establishment. Nasty attitude=nasty food...

Bottom Line: I would recommend it if you or your friends have never done a sushi conveyor belt before, otherwise it isn’t anything special.

Atmosphere: The restaurant is brightly lit with upbeat music overhead. There is a bar near the entrance of the restaurant and the main floor consists of to barriers with a line of booths on each side for a total of four lines of booths. I felt very comfortable with the space. The only complaint that I had was that the tablet you use to order food was very dirty. They could disinfect the screen between patrons.

How it works: Once you are seated, the waiter/waitress will explain this all to you before getting your first round of drinks. There is a tablet for each table that allows you to make orders yourself. These will come to you either on a shuttle above the conveyor belt or from the wait staff. Apart from that, there is a conveyor belt that circles between the kitchen and the end of the barrier which seems to run on a magnetic system. These carry the small plates, organized in groups by dish, with two-three pieces of sushi depending on the dish, led by a small sign with a picture and name of the dish. Each plate on the conveyor belt is $2.99. There are certain items on the tablet that are slightly more or less expensive. At the end of your meal, your bill is calculated by the number of plates that the wait staff collects from your table. If you spend $30 or more(if I remember correctly), they will give you a token for the total machine by the front counter. There is a big ring on the screen with slots that read 1, 2, or 3, if I remember correctly, and a light that goes around the ring. You hit a button to start the game and again to stop the light. Whichever number you land on is how many prices you win. The prizes are just cute little nick-nacks like a pencil eraser shaped like a cartoon character.

Food: The food had decent taste and average quality. That just about sums up the experience. The sushi wasn’t bad, but it was nothing above average. The only thing I really cared for was the Mayo Salmon Nigiri which had a nice Smokey flavor. We ended up ordering more from the tablet because we kept passing on options as we watched dish after dish pass by on the conveyor belt. It was very lack luster. There’s not much else to say about it.

Service: While our waiter was very kind and informative at the beginning of our meal, we didn’t get much interaction with him at all due to the “serve yourself” style that comes with a conveyor belt restaurant. One thing I will say about the service is ordering directly from the tablet will take a significant amount of time, more than I believe is reasonable.

Overall: I would recommend this place to people with a simpler palette and enjoy the interesting experience of a conveyor belt restaurant. This place is very gimmicky and affordable, but...