Happy Teriyaki - Arthur St - Caldwell, ID — Restaurant in Caldwell

Restaurant is shut down. Placed a $70+ order online and was told they could not make the order, refund me, or do anything when I arrived at the store as their system was down. This was over a week ago and I was told I would get a refund within 24 hours. It’s now been over a week and no refund has been issued. The location does not answer the phone at any hour of the day. I contacted the Nampa location and the owner informed me that the Caldwell location just changed ownership but there was nothing he could do since it wasn’t his store. I have requested a corporate or franchise contact to no avail. It’s really disappointing as a long time customer to spend my money and not receive the items I paid for, not get a refund I was promised, and not be able to get in touch with anyone associated with the Caldwell store. No one has apologized, no one has offered any...

I visited this restaurant during my fall break with my boyfriend, and I had heard mixed reviews about the quality of the food. Unfortunately, I have to say that my experience with the food was more of a negative one. We ordered the Orange Chicken bowl as well as the Chicken Teriyaki and Katsu combo. The rice was a bit hard, showing it may have been undercooked. The sauces on the meat did not provide much flavor, and overall, the food was very bland and did not meet the standard at which it should be for its price. However, the staff there were very kind. They were more than willing to speak to me about what additional sauces I should add to the food to add flavor, as well as responding quickly with napkins after I had spilled some of my drink. The building itself was also very clean, no doubt due to the...

The food was pretty good, but the atmosphere stark. There's plenty of options and you can customize your order with mix n match. They have boba tapioca drinks and a variety of other beverages. The prices about high-average, however, they request tips on all orders, take out, curbside, dine-in, etc. I can understand dine-in but this is a place where you order and pay at the counter and then pick up your food. They also don't calculate the tip correctly, so do your own math if you choose to tip. I did the recommended 15%, though it was calculated on the total bill after tax. Tip amounts should be programmed for the pre-tax...