Toarmina's Pizza - Canton — Restaurant in Canton Township

Just a frustrating experience that I will not make the mistake of repeating.

Ordered online, from a website that looked like it was created in the 90s...by high schoolers. Not user friendly, the whole process probably took about 15 minutes to complete. I had a choice of ordering for a date/time in the future, or an hour from now. No option for asap. Also no confirmation email.

Waited my hour, which kept changing throughout the order process, and continued to wait. 76 minutes in total, and I finally receive my order. Attached is the picture of the box lid smashed into the top of my pizza. What you don't see in the picture? That little pizza triangle designed specifically to prevent this situation. What you also don't see? Toppings. Believe it or not, I paid for pepperoni and bacon, of which I received practically none.

It says a lot about a business when the single bright spot in the transaction was the delivery driver. He was friendly and polite, and did his job, unlike whomever is running this establishment.

In short, bad ordering process online, unacceptable wait and condition of food, awful value for what you pay. Spend your money...

I went to there 08/14/2024 to pickup my order i order online. First when i get in store the young was did not even welcome me because he was in phone for FYI he was on his personal phone not in work phone. I was standing there then someone came from back asked me my order i told them then wait for like 15/20min nobody was saying anything and young guy passes two other order welcome other people then again he start talking to his personal phone did not even feel like to let me how how long was my order going to take i was just standing and be patience. Finally when i got my food never saw Jalapeno poppers in my entire life like this how did he even think to serve this to a customer who is spending money. The whole time he was on phone did not even paying attention how and what he is cooking and serving people. Then he lied he told i will get my money back for jalapeno popper since i told him i dont want this food, i just kept pizza. But did not even get my money back never going back again and not going to refer...

This place was terrible. I asked if they had a 2 pizza special and I was told yes. They said 2 mediums...one with 3 items and second with item. I chose that special and said that I would pay for 2 extra items on the second pizza. He quoted me, 16.99 before taxes. When I got there, they charged me 33.90. If I had known the price then I would have said no..but I sent my husband in and he was not aware of the special or what we had discussed. The pizza was undercooked and the items may have been outdated as my son threw up 2 hours after eating. I, luckily, had not yet eaten yet so I threw it away as this was the first thing that my son ate this day. My husband thought that my son was just sick and ate the pizza when he got home from work and then he threw up. I would never recommend this place to anyone. They lie about thier specials and double charge what they said was a deal and, apparently, sell...