King of Fire Pizza - Uptown Charlotte — Restaurant in Charlotte

The employees deserve better.

KOF was the only restaurant open across from the convention center during Collect-A-Con. It was a smart decision to stay open, but a poor decision to keep the store running on a skeleton crew.

They had four employees when they clearly needed at least eight. These employees were working like dogs:

One person on the oven

One person finishing every single pizza and calling out customer names

They should have had two people on dough and oven, two finishers or expediters, and at least one person in the dining room.

The biggest problem, besides choosing to run short-staffed, was that ownership or management stopped by in the middle of the chaos and did nothing.

A woman, maybe the owner’s wife, came in, said a few things to the employees, went to the back, grabbed a drink, and left. Then a man who was with her, likely the owner or a supervisor, walked in wearing a full golf outfit. The staff told him they were fine, which was clearly just being polite, and he waved goodbye and walked out the door just as quickly as he could.

They left behind visibly overwhelmed, frustrated, unhappy employees who were struggling to keep up. Many customers waited nearly an hour for a single pizza. Those owners should have rolled up their sleeves, put on a hat and apron, and helped these people serve the hundreds of guests packed into the restaurant.

The pizza is great, but I will never come back. Your employees deserve more.

Also, why call it “King of Fire” when your restaurant uses an electric oven with zero flame. The pizza truck may have a wood-fired oven, but not here.

Not to mention the umpteen health code violations that were going on. People were wearing gloves but they mean nothing if you're wiping your lips, brow, or anything else with them. Fixing hair etc. No one had a had on, no one had a hair net. The two female employees had very long hair, freely...

The food at this place was great! The pizzas are absolutely delicious! For the most part, they go above and beyond for service. I ate here 3 nights in a row since the food choices in uptown are limited and awful! They call your name when your food is ready and you go to the counter and get it normally if you take out. But they bring it to you when you dine in. On my third night my daughter did not want to be quiet so we went into the park and fountain area. The man knew us because we had forgotten a bag there the night before and he rushed out to the same area and brought it to us. Today, he literally walked out to the fountain area and brought us our pizza! There is only one person at the register taking orders and the line can get extremely long, but it is well worth it!!! There are no high chairs, so the atmosphere is not as family friendly for youngsters, but they will LOVE the pizza!!! My daughter aire did and so did we! The food was delicious and much of the food in Charlotte is awful. We have been here over a week and this was only the 3rd decent meal we had! So when you find a good place, make sure to go back! We tried the gerkic knots on the second straight day and they were delicious! They give you plenty of sauce with them too! The only drawback with the pizza is there is only one size - 10 inch. Which for one person sometimes is not enough. So if you are really hungry, you may need to order two or order a side item like the garlic knots or a salad. Come to this place for delicious food! You...

We couldn’t have been more extremely pleased with King of Fire’s food truck catering for my mum’s 70th birthday! Despite stormy weather, their team drove all the way from Charlotte to Winston-Salem—navigating fallen trees and power lines—and set everything up in the rain like a well-oiled machine.

From start to finish, Evan and his team were wonderfully friendly, professional, and dependable. The food was absolutely delicious—from the fresh, crisp salads, the beautifully arranged charcuterie boards, and especially the wood-fired pizzas, every single item was a hit. Guests were raving about the flavor, quality, and presentation!

Using their mobile catering service added such charm and ease to our event—bringing gourmet tastes right to our venue, rain or shine. If you’re looking for a pizza catering service or food truck for a special event, you simply can’t go wrong with King of Fire. We would highly recommend them to anyone planning a wedding, birthday, corporate event, or any gathering that deserves standout catering, top-notch customer service, and unforgettable artisan pizza.

Thank you, King of Fire, for making this milestone celebration truly memorable—even when the skies...