Mizu — Restaurant in Charlotte

Came to this establishment with a group of friends. We made reservations as recommended by our hotel (the same building that this restaurant is apart of, Hotel Centric) for Sunday evening trying to have a nice meal before we leave the next day. There weren’t many tables that were taken and we were seated immediately. Drinks and appetizers were ordered and were received in a decently timed manner. However once we finished the drinks we began to order two at a time due to the time it took to receive the first round. There was one bartender, but as mentioned before the establishment was not busy. Main entrees were ordered, several sushi rolls, CAB short rib ($69), and sides to be paired with dinner. We were made aware that the short rib was going to take 30 minutes to prepare and we agreed to the time. An hour passes and our first round of sushi has arrived! Now as a sushi eater I know that freshly rolled sushi paper is not soggy and has not clinged to the rice unless it’s been sitting out for a long while. Well that’s how all of our sushi rolls arrived. We questioned our waitress why the seaweed paper was soggy and to our avail she just apologized for the inconvenience. We unfortunately did not get to eat the sushi as they were taken away due to our not liking them.

We asked about our short ribs at this time because our friends have began to receive their main entrees. We were told it would be a little while longer. We waited patiently and as another hour passes we asked for the manager to find out where the main entree could possibly be. He said it would be right out and that they are working with a skeleton crew on a Sunday evening. Per the manager the wait time for this dish was going to be an unreasonably amount of time. We weren’t notified about this amount of time and unfortunately have lost our appetite from waiting 2.5 hours for a meal. The manager was completely useless in correcting these mistakes and still had the audacity of charging me for a complete bill of $770. The waitress was somewhat helpful by telling us to at the owner or other manager was going to be contacting me to correct this. Still have not received a phone call nor email from this person. I have tried many attempts to call and left my information for a follow up. Nada. Would not recommend this establishment to anyone with a...

I was visiting the city for the holidays and my sister insisted that I try this spot prior to my departure. As such, we put it on the agenda for the day of my arrival, the Wednesday prior to Christmas 2021.

We arrived in the South Park area of Charlotte and pulled into the parking garage. Important note: there is a gate, but it opens as soon as you pull up to it. Parking is FREE for the patrons of the businesses in the area.

Mizu is located on the 9th floor of the Hyatt Centric Hotel. When you step off the elevator you should immediately feel a shift in the atmosphere! This place is minimalistic , and modern chic at the same time. You are immediately greeted by the staff at the hostess stand. As my sister checked us in, I stepped out onto the patio. When I tell you that the views are amazing, please believe me. This spot would make the perfect backdrop for that special occasion. However, we opted for a table indoors, since it was a little chilly. However, they do have heaters on the patio, if you are ok with a little heat and cold combined.

Once we were seated our wait staff came offer immediately to obtain our drink order. I opted to try the sparking water. Now I am on the hunt for someone with a restaurant buyers license so I can get my hands on this stuff for at home consumption. The water is by San Benedetto. Hands down the best sparking water I have ever tasted. Does anyone know how I can purchase it??

The wait staff provided us with menu's, however, she failed to bring us the Happy Hour Menu. I am glad my sister knew that it was a thing on Wednesday. Currently the happy hour is Monday to Wednesday from 5pm-7pm. This is a big deal because it gives you the opportunity to try several of the tapas for a stellar price!

We opted for the following food items: Hamachi Tartare Tuna Crisp Crispy Cauliflower Soft shell slider Thai Stick

The food was very good. My favorite was the tartare, and then the tuna crisp and the crispy cauliflower will round off my top 3. Given that this spot promotes itself as a "seafood focused" establishment I would recommend trying the seafood options.

This spot is truly the perfect combo of ambience meets good eats and stellar service. I look forward to patronizing this spot on my next visit to...

This restaurant is in the Hyatt Centric Hotel and you'll take the elevator up. The restaurant seating is weird on the side in which we were seated. Huge booths to seat 2-6 people which actually looked nice, yet our party of 2 was seated at a tiny, shifty table shoved against a dirty wall towards the back. My glass was even dirty - fingerprints, smears, lip prints.

The food, for the pricing, was meh. Although, my partner did love their sushi and the edamame was fantastic. The crispy potatoes were beyond crispy and actually charred/burnt. The siracha aoli that came with was not enough to make the non-burnt pieces enjoyably edible. Unseasoned, bland and burnt potatoes. The pork belly had a good flavor but the pieces were also crispy to the point of being unchewable. The buns themselves were dry and did not seem fresh. I am not a sushi fan, so I tried the pork chop. I'm not sure what happened there. While cooked perfectly as I requested (which normally doesn't happen anywhere so kudos for that), the glaze on the chop did nothing for the dish, unsure why it was there. The sweet potatoes on the plate? Unappealing to say the least. Presentation was actually terrible. A bone-in pork chop on top of a puddle of black/brown looking mush that was supposed to be sweet potatoes. I'm not sure how to eat a pork chop with chopsticks and since I was not presented with any silverware, I had to ask for it.

Our server started out well but then disappeared for long periods of time, forgetting to bring my beverage and after waiting 20 minutes for it we had to flag down a passing hostess to request it again. The edamame made me super thirsty. I do understand staffing shortages but at that point I was already annoyed from the food. While waiting for my fountain drink from the first request, I watched the woman at the table in front of us send back 3 different drinks to the bar because she didn't like how they tasted. That's how many times her server checked on her table, meanwhile mine was nowhere to be found.

Super disappointing evening. The best thing about this night out was the sushi, the edamame and the valet out front. He was pleasant, kind and quick. If I do return it will only be for drinks at the bar, which looked...