The Bistro – Eat. Drink. Connect. — Restaurant in City of Niagara Falls

Very limited menu and non-existent service for food that is on the pricey side. After a long day at the Falls with my girlfriend and kids, we checked in to our room and then headed to the "restaurant". We sat at a table and after about 10 minutes of not being greeted by a server, I got up and started looking for one. We were the only people sitting at a table. An employee kept walking in and out of two rooms and never even glanced at me, this went on for about 5 minutes. She, her name turned out to be Najaha, finally came out and I asked if they had a kids menu, because the regular menus on the table read 'kids menus available', and she said they did. I then asked if she would be coming to our table to take our order, she said we have to order from the bar/counter and she'll bring the food to us. I said ok, can I have the kids menu, she said give me a minute. I told her my family has been sitting at the table for 15 minutes, and asked how much longer do we have to wait for a kids menu? She stopped what she was doing, which seemed like nothing, to give me the kids menu and then she asked where we've been sitting, again, we were the only people at a table, she was totally oblivious. This is why I called this place a "restaurant", I've never been to a real restaurant where something like this happened. The menu has 'please ask your server for our spirit selections', which makes it seem like there is an actual server that will come to your table, like a real restaurant. After about 10 minutes of my family looking for other places to eat in the area, the "server" came to our table and asked we were going to order, even though she told me she wouldn't come to our table to take our order. I decided to not order anything because I needed the food be prepared a certain way and I couldn't trust the "server" to get my order right. My girlfriend and kids were hungry so they ordered food to go. My daughter wanted a peanut butter and jelly sandwich, which was on the the kids menu, the "server", Najaha, didn't know what that was, my girlfriend had to explain it was to pieces of bread with peanut butter and jelly in the middle. I don't know if it was this particular "server" that was terrible at her job or if the "restaurant" actually doesn't have servers go around to tables to take orders, but we're still in the hotel and we're not going to attempt to have breakfast after what happened last night. I'm sure the "servers" here expect a tip, after all, the menu refers to them as servers, and my girlfriend and I tip very well when it's deserved (I was server when I was younger), but I would never give this type of service, ordering from a counter, more than a dollar or...

A Memorable Experience at the Bistro Bar - Courtyard by Marriott, Niagara Falls

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During my recent stay at the Courtyard by Marriott in Niagara Falls, I had the pleasure of dining at the Bistro Bar, and I must say, it was an experience that exceeded all my expectations!

From the moment I walked in, the atmosphere was welcoming and vibrant, perfectly complementing the beautiful surroundings of Niagara Falls. The decor strikes a balance between modern comfort and a cozy vibe, making it an ideal spot to unwind after a day of exploring.

However, what truly stood out during my visit was the exceptional service provided by Azàh. Right from the start, Azàh greeted me with a warm smile and genuine enthusiasm, setting a positive tone for my evening. She was not only attentive but also incredibly knowledgeable about the menu. I appreciated her recommendations, which helped me choose a delicious meal that I wouldn’t have picked without her guidance.

Azàh's passion for her work was evident in every interaction. She took the time to ensure that my dining experience was flawless, checking in at just the right moments to see if I needed anything. Her friendly demeanor made me feel like a valued guest, rather than just another customer. It’s rare to find someone who genuinely cares about making your experience special, and Azàh certainly did that!

The food itself was fantastic. I indulged in the chef’s special, and it was bursting with flavor. The Bistro Bar offers a great selection of both local and international dishes, and I was impressed by the quality and presentation of each plate.

Overall, my experience at the Bistro Bar was delightful, and Azàh turned an ordinary dinner into something truly memorable. If you find yourself at the Courtyard by Marriott in Niagara Falls, do yourself a favor and stop by the Bistro Bar. And if you're lucky enough to be served by Azàh, you’re in for a treat!

Thank you to the entire team for a wonderful evening, and a special shoutout to Azàh for her outstanding service. I can’t...

I ordered the breakfast bowl which was good. Halfway through the meal I decided to get a croissant and latte and it took ages to come. I asked for a to go box with a fork and received one with four knifes instead. In conclusion the food is good but not the kind of service one would expect for a small not busy hotel. They're closed during lunch hours which was also inconsistent if one is staying...