La Cucina Di Mamma — Restaurant in City of Niagara Falls

AVOID AVOID AVOID!!! Worst experience I have ever had at a restaurant in my entire life , we got in here and the waitress said half an hour wait, that’s fine. We wait and wait and wait eventually we hit an hour and in the meantime three other people have come in to wait as well, a significant amount of time after we arrived. Those three people were sat almost as soon as they arrived while we still sat there and waited. The waitress is purposefully avoiding us at this point, not looking at us or coming near the door. Eventually we go in and ask how much longer, she says 15 more minutes. We want to leave at this point but we’re starving and everywhere else we want to go is closed. Two more people come in and she comes out and we assume finally it’s us, nope she sat them instead. I know for a fact this was intentional and she was purposely not seating us at this point. I am not sure what we did to her to deserve this treatment but it seemed like most of the people who she sat before us were regulars as she spent half the time she should have been working talking to people instead. As we walked out because we had enough she was smiling so I guess she got what she wanted. Avoid this place at all costs I have never been treated like this in my life by...

I'm not sure if this company is just started off and they're starting small. But the least they could do is hire a wait team with class, or basic manners.

Coming here was weird. If you don't approach from the street-side (No parking there) then you're going to walk through a dark Indo-asian hotel in order to get to the restaurant that's attached.

There's no privacy in the dining space, it's just a small room with a bunch of tables and everyone staring at each other waiting for their food. You're so close to the other person, there is no way to have any conversation that the entire dining space doesn't become a part of.

We came in right around 530 and they had no wait, one dirty table, one server for the entire restaurant, and no food on any of the tables with patrons. After stepping inside this space, we were abruptly asked to step back out to the hallway and wait for a table (the dirty one I'm guessing).

We sat there for 10 minutes, and the server walked in circles for a few, brought one table their dinner, and never once gave us a glance. The dirty table stayed dirty, and we walked out. It was weird, we sat in the hallway watching people inside the glass room staring at each other. We were happy not to be a...

It’s an hole in the wall. And I like a hole in the wall. But….Unfortunately, I didn’t get an opportunity to enjoy the food. Another group of 15, yes you read that correctly, 15 people decided to come without a reservation. I appreciate the staff being accommodating. We had four and we walked in simultaneously. Somehow they managed to sit a solitary woman who came several minutes after all of us. We waited an hour. They rearranged the entire restaurant for the 15 people. There was a four top free and they did not sit us. They told us we wouldn’t get in until we got a table available. No one said hey would you like a glass of wine. Hey would you like a glass of water. This place came with strong recommendations. We sat there patiently until finally. They sat these 15 people And didn’t say anything to us. We are the fools for waiting. But I just couldn’t conceive that they surely were not going to address or attend to us in any way shape or form. I am a super reviewer. I’m a community guide. I almost never leave bad reviews. There’s no food that would...