After about 2 years of being aware of this place but never having visited, I finally decided to go here on my birthday. My initial impression of the place was that is was huge and probably way more lively on the weekends as we were there on a Wednesday evening. There is certainly a lot to do with all the various games and activities. We were a bit disappointed by how the bowling lanes were as to us is seems that they have not been oiled in awhile like most bowling alleys we may visit. The bowling balls also looked like they had taken a beating as many had chips or cracks in them which made it a little challenging to bowl properly. There is a bar right near the bowling lanes so the drinks came quickly and both bar tenders were very friendly. Quite frankly, I thought all the staff members I had met were friendly! We did end up waiting over 40 minutes for the chili fries we had ordered to get to us, which struck me as odd since it definitely wasn't busy on a Wednesday evening and surely he kitchen couldn't be that swamped? The chili fries were very good as were the drinks so I was happy with all that. The final straw that made me decide to give 2 stars total was that by the time we were done bowling and ready to leave, I wanted to wash my hands. Well, I went to the men's restroom downstairs to wash my hands but there was no soap. I then went upstairs to the only other restrooms and again, no soap! There was soap in the women's restroom upstairs which I had popped in quickly to my embarrassment. Apparently men are animals that don't need to wash our hands? The funny part was the "employees must wash hands" sign above the sink. Well, I sure do hope they have employee sinks in the kitchen they use to wash their hands in at least because they surely weren't washing their hands in the regular bathrooms.