Charleys Cheesesteaks and Wings — Restaurant in Columbus

This Indian women was so rude to us while ordering… I got a water cup and she wouldn’t give us our food because I took the cup myself and got myself a drink, She scolded my boyfriend and said “I didn’t pay for a cup” and wouldn’t give us out food unless I paid for the cup. Never had this happen before EVER and I will no longer order or do anything with this facility at all. It’s a water cups, I have never had to pay for a water cup in my life and here I am not able to receive my food because I took it upon myself to grab my cup, WATER is free the last time I checked and she made such a big deal about it she wasn’t going to give us our food we PAID for. She wasn’t beyond rude and needs to be talked to about “customer service” because...

Been waiting for 15 minutes for ice cream cones. Girl that was supposed to be bagging orders was just standing there and the cashier was just talking. Guy cooking was actually working. Terrible...

We love Charley’s but this location just never hits. The food was bland, not much sauce or seasoning. The staff was cold and unkind. And the store was dirty, needs a good wipe down...