I have a policy to avoid leaving reviews for fast food - unless I have a crazy exceptionally poor or great experience. This visit was inexcusably poor. The individual making our sandwiches was impersonal, slow, and borderline rude the entire time we ordered. I would've overlooked this if at the end of the transaction if there wasn't worse to come. Sometimes someone is new or just having a bad day, after all. This man rang me up and overcharged me by a couple of dollars on two combos I requested. Still didn't rise to the level of irritation that will have me fuming. No, what puts me over the fence is that he stands there, pensive, for a couple of minutes trying to figure out why it's ringing up the way it did, and for the incorrect amount. To no avail. Okay, b/c I clearly have nowhere to go, right, cool. I think to myself, whatever, it is what it is. But since he's taking so long, I suggest he just scrap what he has in the system and start over. Dude ignores me and starts talking to his boss in Senegalese (or something close) - I recognized that his boss tells him to give me a particular discount that would effectively be the same as me ordering two combos. Not only does he fail to apply a discount, he gives me the wrong cookie to complete one of the combos I ordered.
Watch for this guy so you don't get gypped or get the...
Read moreI rarely eat Subway.... To many carbs in the typically tasty bun and a need to change my diet (recent heart event which I wish to make a one time event), I wanted something different that day so I thought a veggie sub with every vegetable they have loaded on (except onions, I don't really like their flavor and they don't like my digestive system). I've seen the commercials so I had a rough idea of what I would get. I chose a bun, told them I wanted a veggie sub, cheese type and moved on down to the vegetable bins.
When I got home, started eating I thought, "Something doesn't seem right?" I pulled up Subway website, the veggie sub info....I did NOT have the veggie patty on my sandwich!!!
Was I ripped off because I wasn't watching the construction close enough? Was saving on the most costly item an increase to their profit margin from my purchase? Or were they just out of the veggie patties? If the latter, why not say so. I could choose something else or ask for double of the rest of the toppings....I understand that inventory delivery can get off track & that isn't the individual store managers fault, BUT, at least say something so I can...
Read moreTHE ABSOLUTE WORST place ever .. I will be calling the better business bureau and bored of health . This place is so unsanitary, nasty and disgusting.. rude workers , made this nasty messy tuna sandwich ( with barley tuna on it ) she out mayo on the outside and did not push everything in like normal .. drink machine never working , never popcorn , never pretzels never slushies ( which should be token down from the menu .. since the new people bought this place this pace has went to freaking crap ! I used to love this subway !...
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