Outback Steakhouse — Restaurant in Conyers

I recently had the pleasure of dining at Outback Steakhouse, where I was fortunate enough to be served by the incredibly talented Tenisha. From the moment my party and I were seated, Tenisha's warmth and enthusiasm set the tone for what turned out to be an unforgettable dining experience.

As soon as we were settled, Tenisha greeted us with a genuine smile and made us feel right at home. She took the time to engage with us, not just as customers, but as valued guests, demonstrating a level of hospitality that is truly rare to find. Her passion for her work was palpable, and it shone through in every aspect of her service.

Throughout the evening, Tenisha went above and beyond to ensure that our needs were met. She was incredibly knowledgeable about the menu, offering insightful recommendations and answering all of our questions with confidence and grace. Her attention to detail was impeccable, from ensuring that our drinks were refilled promptly to anticipating our needs before we even had to ask.

What truly set Tenisha apart, however, was her genuine care and concern for our dining experience. She checked in on us regularly to ensure that everything was to our satisfaction, and she handled any requests or concerns with professionalism and efficiency. It was clear that she took pride in her work and genuinely wanted us to have the best possible experience.

In addition to her exceptional service, Tenisha's positive attitude and infectious energy added an extra layer of enjoyment to our evening. Her warm demeanor and friendly banter made us feel like old friends, and her presence truly enhanced the overall atmosphere of the restaurant.

In conclusion, I cannot speak highly enough of Tenisha and the incredible service she provided during our visit to Outback Steakhouse. Her dedication, professionalism, and genuine hospitality are truly commendable, and I believe she is more than deserving of recognition as Employee of the Month. Tenisha's outstanding performance has undoubtedly left a lasting impression on me, and I look forward to returning to Outback Steakhouse soon, in the hopes of being served by...

On June 4 2024, I was treated to dinner by visiting ministers I met at a nearby church and online. Our first time here plus one extra person. We waited close to an hour to be seated. I ordered the porterhouse well done, the macaroni and cheese and vegetables. First thing on the table was free dry baked bread with the butter in plastic cups. The bread didn't look appetizing. I requested a second serving of bread later before our food arrived; that one was soft, hot and fresh. That bread was hot enough to melt the butter that was served in plastic to-go sauce cups. My first drink was sweetened iced tea which tasted like the local chlorinated water without any tea flavor, and my second drink was lemonade, which tasted much better. The female waitress handed our drinks without a serving tray, so they were held to her apron at the chest and stomach areas. The first cutlery was not clean entirely so I requested a second set from the waitress. Steak knives were not available when we were seated. The waitress asked if plastic knives were acceptable but realized they would not cut well into the steaks. All but one person ordered steak. My steak was not grilled well done but poorly seasoned and poorly grilled. One side of the steak had char with the seasoning but no seasoning or char on the other side. The steak was not top-notch but okay, not as good as I expected in meat texture because of the bad grilling. The steak was a decent size and thickness. I do not remember if steak sauce was offered to us. Based on the looks of the medium rare steaks from the two who sat across from me, I guess I should have ordered the same. The macaroni and cheese was superb from the texture of the pasta and the flavors of the cheese sauce. The to-go plates fitted badly, and it was a struggle to combine the lids to the bottoms. The women's bathroom was clean and stocked. After this experience, I no longer had the desire...

Pamela the shift manager is very rude, disrespectful & lacks basic customer service skills.

This location was unreasonably cold on the inside. We asked to be seated outside. The hostess Wade informed us that thy didn’t have a server for that area because the mgr didn’t assign anyone. After asking to speak with said manager she came out after about 20 minutes.

I explained to her about the air. She immediately began speaking aggressively. I could not get a word in edgewise to even explain what the issue was. I asked my daughter in law if I was misunderstanding her tone and body language. My daughter in law and another guest who was witnessing this interaction both confirmed, that I was not. Pamela then interjected and started speaking over my daughter in law. Who might I add was speaking directly to me. We both looked at each other puzzled. I then informed Pamela that we were speaking to each other. Pamela looked at me and said, “Good. Yall can keep talking to each other” & walked away.

Pamela’s attitude is not that of a manager. If a customer is speaking to you respectfully and calmly, there is no reason to be nasty. This is the attitude that creates disdain for service workers.

Of course we walked out. Outback your company should consider cleaning house. Wade the hostess was...