la Madeleine — Restaurant in Dallas

I didn’t want to give any stars but it forced me to give one!! I will NEVER come back to this location again!!! I ordered the pick three lunch. I wanted a chicken Ceasar salad sandwich and a cup of potato soup. I asked for my sandwich to be on croissant bread and the girl working the register said they don’t do that. I told her I get it all the time at other locations and the manager (who looks like he has a hygiene problem) chimes in to say other locations may do special orders but we do not. I just said okay I’ll take whatever bread it comes with. When I got back to my office and opened my meal I was floored. They gave me no utensils and my sandwich bread was a brick with old brown lettuce and a burnt taste. I put the sandwich to the side and said I’ll just eat my soup. The soup tastes so old and gross!!! The girl at the register only gave me a side of cheese. Zero bacon and the cheese was so old it was orange!!! I am so upset I wasted my money on this trash. I love Le Madeleines but I’m never going back after...

This delightful eatery has exactly what we were looking for after arriving at DAL on a breakfast flight; 18 minutes in light morning traffic, dine-in & affordable, it provided a touch of atmosphere and excellence in the heart of the city. Parking is easy in the garage below (get ticket endorsed in the restaurant for free parking.) We ate inside, enjoying the home-feel decor with the city backdrop. (There is a great seating area/business-lunch type space in the atrium just outside the restaurant doors - for patron use also. Looks perfect for a working/business meal - see pic.) The staff were refreshingly attentive and helpful. And, of course the food! Wow - perfection! All enjoyed to soulful classical music. Most likely will repeat this at next trip...

La Madeleine's ALWAYS goes above and beyond for their customers. I recently had to order a client breakfast. I placed the order online the week prior and had it set for pick up the following Monday. I came in Monday to realize I needed the order 45 minutes before the scheduled time. I ran downstairs to talk to management and they did not even hesitate when they said we will have it ready for you at 8 am, no problem! I came back down at 8 AM for pick up and not only was it ready to go but I was also helped to take it upstairs for my meeting and helped with the set up. The staff at this location is AMAZING and so friendly. I will always continue to come to La Madeline San Jacinto!...