Sbarro Dallas Galleria — Restaurant in Dallas

Customer service was definitely not the best rather we purchased anything or not the way that we was approached by the employee/owner as he says was in a very disrespectful way. While me and my 3 children were sitting at this place of business we were asked in a rude way to move because we didn’t buy anything from there. As a mother I stayed because my kids was eating and comfortable and was NOT. Going to interrupt their meal as the employee/owner did as he stated he will get security to remove us again we was bothering NO ONE ! After we seen a table FINALLY AVAILABLE out in the mall area we then proceeding to move out of respect fir my children because honestly if I didn’t have them with I would have sat where I was at till I was asked respectfully!!!! So for future reference if you are not buying any of this low class pizza then you are not allowed to sit there even if your not bothering anyone !! They don’t even...

Pizza is pizza so I didn’t have high expectations. That being said, the service at this location was incredibly off-putting. The male wasn’t rude, but seemed like he couldn’t wait to get outta there & the female that rang me up at the register was literally leaned over playing on her cellphone before, after, & during the time she was ringing me up. She may have said 10 words during the entire transaction and came off very rude and almost annoyed that I was bothering her while she was so engrossed in her cellphone. She also said something to the effect of “you have to choose a tip” I chose $0. If you are going to ask for a tip, the service should be at least somewhat better than you would expect from a bad drive-thru. It was worse than a drive-thru. She really shouldn’t be in a customer-facing work environment imo. It’s very clear she had no interest in...

I’m very very disappointed, I came in on my lunch break and there was literally one person in front of me and they were about to get their food . I order a large pepperoni pizza to take back with my team and they forgot to make my order. I’m very pissed because no only did I miss my lunch break I also showed up late to my own meeting as well. I asked the lady for a refund and she flat out said no , I will never eat here again worst first impression ever . The guy that suppose to make the pizzas was in the kitchen texting and neither of them prep the pizza until after I asked what was the hold up. We were trying this pizza place so that we could cater with them later probably...