Thai Express — Restaurant in Dallas

I wish I could give less stars. Today is 5/10/24. It’s 6:50pm, they got our order done. We had order 3 entrees and two bottle waters (they don’t have fountain drink as advertised on their top board which is a downer). We came to this place to dine inside because there was a sign that mentioned Thai express customer only. But once we sat inside, they told us to leave, because their eating area was closed. There was absolutely NO sign that said it was closed. This rudeness made my food taste awful. This is dinner time, so what the heck? No wonder why it doesn’t have a lot of business. We saw it wasn’t busy so we thought we give it a try. I WILL NOT GO BACK THERE AFTER THIS EXPERIENCE OF BEING KICKED OUT. I usually don’t type out harsh words but this place made me ANGRY, discouraged and extremely...

I had a couple of bad experiences with this place, especially how they treat customers. They are very rigid about how they prepare their dishes and not ready to make even a small change. They offer different Thai curries at the same rate with option of either tofu or vegetable. However, they are not flexible to make a dish with half tofu and half vegetable even though it does not cost them any more as they both are same priced. Upon insisting more, they agreed to do it with 25% more cost, which was totally illogical and unreasonable. No wonder why they have worst rating as a restaurant. They are okay to lose business and customers like me forever than being a little flexible in their approach. Their food is not bad, but I don't find it worth with such anti-customer attitude...

First time trying this place out, and it will be the last. 20 minutes waiting and the food was subpar. Small portions (at least to-go) and my sister said her fried rice was tasteless and not spicy (as requested). She also told me the eggs in it were burnt.

The bed of lettuce for my Monday special of basil chicken stir-fry was the whole dang mattress. WAY out of proportion to the chicken.

Here's what got me. When we took our TO-GO order, I asked for some hot sauce. This man went and pointed to a counter and said the sirracha was on it. I go over, and there's nothing but a bottle of the stuff. With those tiny paper cups you use for ketchup or mouthwash. Not even lids for them.

And should've just taken the...