Checkers — Restaurant in DeLand

warning TLDR descriptions, hope this saves someones from the same experience... wish i can rate less than 1.. left so fast and threw the receipt away, wish i keept it for this.. for the past few visits (being a regular customer for a few years) the past 6 months i see the quality of people and service fall fast . going from a 4.8 to now a 2.5 rating.. with no rush or non busy times, the staff can be see playing, with no drive threw you can wait up to 20minits before they start on your meal. and if they feel like giving you 1 refill (company policy to do to checkers customer serves) you will have to wait any were form 15-40minits for it, i've timed it its faster to dive to Sanford checkers and ask for a drink thin what they than the time it take them.. and when they give you your food late the nice lady behind the window will look at you like your a stupid $%^& and free fall drop it on the window counter even if you haven't said anything to them and waited patently and kindly. food is.. moderate ok, dry and cold 1/2 time "ok" the rest.. and if you go their i recommend going before its dark or close to sunset, the after noon shift seams to be more on it and are more polite, but later shift attitudes and how its ran is utterly pitiful.. among health codes such as wearing gloves to mop, take out trash, touching outside doors and trashcans and not changing before going back to make food, main part that upsets me is the laziness and impatience of things like that. im not upset, but after it happening over and over, this is the first review out of them all.. i will try my damnedest never to go back their again~ other checkers store in that location isnt much better, rather take twice the time to drive to Sanford to eat at that one thin here (and i have.. and i get home sooner because of...

I used to visit here 3x a week but now I may only visit once every 3 or so weeks. I dread coming here because of all the hassle and the rude workers. There are two ladies who work there that are incredibly rude and another two ladies who are extremely friendly. I order the same thing every time I come. Today my food was made wrong and I wasn’t given my fry. The lady was incredibly rude to deal with as usual to fix it. I didn’t see her yelling at her workers today like usual so I guess that’s a plus. Anyways she has to refund my order back to my card and charge me again. I watch her go over to the basket of fries that are already cooked and sitting and scoop some out and double dip them back in the fryer. I would say 9/10 visits the fries are double dipped and hard and extremely greasy. When they are cooked fresh they are the best fries anywhere but good luck getting them that way as this location. I’m assuming it’s just faster for them to serve you a lesser quality product. The fries typically never have salt on them either which is a shame. This location needs a major overhaul, new friendly staff and fries that are cooked fresh. I hate writing a bad review but I’m just so sick and tired of dealing with 2 of the rudest workers I’ve seen anywhere. I also couldn’t tell you how many times the workers have asked me over the years to back my car up and pull forward again so they can make their drive thru time faster by resetting it. Literally no other drive thru does this. This place has gone downhill and is barely a step up over Deland’s Burgerking. If you live in Deland then you know how bad...

I truly hate having to come to this checkers but they are the only ones in our area and my kids love the drink specials and food when you can get it hot and fresh.The service here sucks the attire and attitude of the employees and that 1 manager with those dreds needs to learn how to effectively run her shift. You're in a position of delegating responsibilities if you see where an employee lacks the better judgment of handling a customer that's where you step in and you handle the situation I waited at a speaker box for almost 15 minutes and actually drove up to the window and stood there for another 10 minutes trying to get the attention of the ones inside who kept looking at us and eventually I went around to the other side to ask why nobody had the decency to come to the window and say can you come to the other side you had no cones up or anything to say that that side was closed or whatever but and yet when asked why you didn't respond the manager says oh she's not talking to me why would I not be talking to you you're the manager you should know what's going on on your shift am I right got to get better and their appearance needs to improve.Its one fave face I look for when I go if I don't see her that's when on that day I either come back later or go somewhere else, They be lying to you telling you the machines are down when they're not,or they are out of a certain product .Pure...