Trilogy Coffee Roasting Co — Restaurant in DeLand

I’m just flabbergasted at how horrible the treatment was here. Super long post but only way to get the background information. Yes I understand my son has tantrums, yes I know it is inconvenient, trust me the stares don’t help. My son is autistic and is non verbal so he has more challenges than the average person, and we have him enrolled in so many therapies to try and help him. While I was waiting in line my son was melting down, I had no one else with me and my sugar was dropping and I needed food, so I just had to wait it out or else risk passing out. While waiting I was approached by an employee and told “we need you to leave your son is causing a disturbance” I was only 3 away from the register and asked I’m almost to the register can I please stay, and I was told I needed to wait out side and send someone else in, when I told them I was alone he said well then you simply need to leave. I left quietly with no argument when I called the manager to express how it was handled improperly I was told by the manager well why couldn’t you leave him outside. I am never going to leave my nonverbal child alone especially outside in a crowd! I explained that was disability discrimination and I was hung up on. Like I said I fully understand his tantrums upset people so I would have fully supported an alternative. The manager did tell me well you should have called your order in. I did not realize this was an option. The employee could have easily told me this and I would have gladly walked outside and called in my order. There are 2 ways this could have been handled better. Option 1 the employee could have handed me the ordering number and politely asked I order through the phone and wait outside for my order. Option 2 they could have offered to write down my order and put it in after the person in front of me as if I were waiting in line. Nope, no offer of here this is how we can do this better. My son and I were simply discriminated against with no attempt to offer an alternative when they already had the alternatives in place. Now let’s fast forward I walked to Boston coffee down the road, and they saw him still in a state of melt down because I now had to drag him to a second unfamiliar place. The staff was quick to ask what they could do to help. One of the staff offered to wait in line with me and hold my things so my hands were free to handle my son better. The lady noticed I was shaking and asked what was wrong and I explained my sugar was dropping and I needed food but I was already turned down at one place. The lady gave me back my jacket and said here I’ll be right back and while she left another lady in line offered to hold my jacket while I held my son. I turn around and the staff member is back and has a lemonade and says you need this! I did not ask for anything beyond waiting in line like a normal person but Boston coffee went above and beyond after my disaster of a visit at trilogy. By this point I am crying at the difference in treatment, and the nice ladies got me napkins to dry my tears. The staff said people will just have to understand as I kept profusely apologizing and explaining I had no...

I was attending a festival in Daytona while staying in DeLand. I enjoy seeking out local coffee shops in lieu of chains and this place was an absolute delight. I was able to come here every morning for 3 days and I left happy every morning. I had the sausage, egg, and cheese on an English muffin; it was perfectly seasoned and the cheese was melted but not a dripping mess. I am not a fan of seasonal flavors, but at the staff recommendation, I tried the "sweater vest" latte and it did not disappoint - essentially their take on pumpkin spice. My other drinks were standard latte's and I appreciate that even in a to go cup, they added the heart. Trilogy does not overly sweeten their drinks so some might find it slightly bitter. For me, all I tasted was well-roasted coffee. It's clear they love coffee and the staff were nothing short of professional and friendly. Skip the Starbucks and support this local coffee house. The costs are comparable but the quality at Trilogy is without question. Grab a cup to go and enjoy a charming historic downtown area complete with a functional bell that tolls...

Every time I travel, I search for the finest coffeehouses. Deland is lucky enough to have one of the best coffee shops in the country - Trilogy Coffee Roasting Co. The owner Clay Cass, is a true coffee artisan. He scientifically controls the coffee-making process from sourcing to roasting to brewing with some of the finest equipment available. Clay is passionate about coffee. His espresso, iced coffee and pour-overs seem to magically coax flavors out of coffee beans ranging from fruit to chocolate. I recently had a Honduran Roast that knocked me over with a wonderful blueberry flavor. Clay knows how to make coffee drinking a very special experience. Trilogy has an outstanding seating area with antiques and art available for purchase. I love to poke around the various rooms in search of new pieces. It's a great place to bring your laptop or meet friends. You must visit this Deland jewel and experience the flavors Clay's passion can conjure from a...