Park Ridge Creamery — Restaurant in Ellicott City

Edit: Owner responded to comment and we connected via email. I appreciate the fact that she acknowledges what has happened and has kindly offered a refund or a gift card to Gove her place another try. Because the owner has showed great customer service in reaction this incident,, I am willing to give the place another try in the future.

Original review: DISGUSTING! We ordered 1 scoop of coffee oreo, 1 scoop of honey Graham. And 2 scoops of butter pecan. My husband had the butter pecan and as he was finishing toward the bottom of the cup, there is a strand of hair mixed in with the ice cream. GROSS. They would have had an earful if we ate at the spot. Fortunately or unfortunately, we were eating on our way home.

There is definitely an issue with keeping a clean work space while ice cream is being made or scooped.

Couldn't even call to make them aware or complain as they don't even have a phone number available.

Highly disappointed as I expected better based on...

The Wife & I are always on the hunt for really good ice cream & we both agree that we hit the jackpot at Park Ridge Creamery! They offer an excellent variety in flavors & the flavors taste absolutely amazing! The proverbial "icing on the cake" is that the prices are VERY reasonable!

Not that there's much Park Ridge Creamery can do about it but the one & only negative is the parking lot, especially on a Friday evening. It's as close to being "cut throat", like a shopping mall the week before Christmas as anything I've seen in a long time. Therefore, we'll go much earlier in the...

Unfortunately, my belly would attest to my experience as an ice cream connoisseur. It's really not complicated: good ingredients and a high cream content, recently prepared. I can go to the grocery for cream content/ingredients, so a proper ice cream shop distinguishes itself in texture that can't be found in the freezer aisle.

This ice cream had that springy, whipped texture where you dip your spoon into the scoop, and the ice cream tugs back as you try to retrieve a bite. This was the real deal, and in a landscaped and stone brick setting nothing...