Domo Japanese Hibachi grill, Sushi and Ramen — Restaurant in Evansville

I ordered my meal at the same time as my guest. We both got the same sushi roll, the Green River Roll (GRR), but he also ordered an additional Winter Roll. So in total, our order consisted of two GRRs and one Winter Roll.

When the food arrived, my guest received both of his rolls first. I assumed mine would follow shortly—but it didn’t. After waiting about seven minutes, our server, Richelle, came over and asked if everything was okay. We let her know we were still waiting on my order. She simply said, “Okay,” and walked away without making any effort to check on the status of my food.

I figured my roll would be out any minute, so I continued to wait. Another five minutes passed, and Richelle returned to ask again if everything was okay. Once more, we told her we were still waiting on my order. Instead of addressing the issue, she just said, “Okay,” and walked away again. At no point did she go to the kitchen or offer any explanation for the delay, which only added to my frustration.

Five more minutes went by, and a different server approached us, asking if everything was alright. We explained, yet again, that I was still waiting on my food. He nodded and mentioned that Richelle had come to him, saying she didn’t understand what we were saying. That was both baffling and disappointing. While I understand that mistakes happen and always try to be respectful toward staff, her inability to acknowledge or resolve the issue—and then passing it off to another server—felt unprofessional and dismissive.

I finally received my order at 6:27 PM. By then, I was so frustrated that I just asked for a to-go box so I could leave. When we got the bill, I checked the time stamp to make sure I wasn’t overreacting. Our order had been placed at 5:58 PM. A nearly 30-minute wait for a simple sushi roll would be understandable on a busy weekend night—but on a quiet Tuesday with only three other occupied tables and multiple servers visible? There was no reason for this kind of delay.

To make matters worse, by the time I finally got my roll, I had lost my appetite. And unfortunately, the food wasn’t good enough to make up for the frustrating experience.

I’ve dined here before and never had an issue, but after this experience, I doubt I’ll return. The lack of urgency, communication, and basic customer service made for a...

Food was excellent and good quality. Prices are about what you would expect. We shared a steak hibachi and two rolls and two waters. Total was 50.00. While the food was good, our service and atmosphere was not as great. The entire meal felt very rushed. We went on a Saturday night. We left Newburgh at 6 so probably got there 6:15ish. It was our first time so we needed a little to look at the menu. Once we ordered, they brought the soup/salad and not two minutes later, the sushi then the hibachi. We rushed through the soup/salad. One of the waitresses would come by and ask if I was done the minute I would take a bite and start taking the plate. At one point, I was reaching in the middle for a piece of sushi and she wanted the plate underneath me and I basically had to stop so she could take the plate. Even my husband thought it was rude and doesn't notice things like that. It may have been because it was a Saturday night and they were trying to move us quickly. The hibachi area did not look as rushed. We had paid and left by 6:40. For a Saturday date night without the kids, it was not relaxing at all. Everything felt sticky but I think it might just be the cleaner they use. Overall I would maybe order carry out or try at lunch to see if it's different since...

My Fiancee and I stopped by around 1pm. Mariel, our waitress, and Marvin were TOP NOTCH. Food was one million times on point! Cooked/made to order beautifully. Each sushi roll that is made is a piece of art work!!!! I get cooked rolls, BBQ eel, and sushi Salad which were mind blowing mouth drooling phenomenal!!!! My fiancee gets raw and spicy rolls special requests rolls! No roll is the same and it was mouth watering buttery like heaven for her!!! We also ordered Yum Yum shrimp and omfg Marvin made it even better than it already is! The shrimp were GINORMOUS and so mmmmmm good!!!! What made our visit extra special is for our seven year anniversary they brought us out a special little ice cream sundae with a lit candle!!!! We a million times recommend this place and we will continue to come back and support small/local businesses of any kind! They definitely deserve it more...