Sangrias Wine and Tapas Bar — Restaurant in Florida

I have come here several times and always brought a guest with me. The prior visits have been okay but nothing spectacular. Always hot inside and usually not many people there. (Not surprised after my visit today). Today I had my friend in town and we decided to take a trip to St Augustine and visit a few places. We thought some sangria was a great idea. Sangria was not bad, prices are ridiculous but we always expected that with the sangria. We ordered the caprese, 4 small slices of tomato with the mozzarella about the size of a half dollar. No Basil! As someone stated above the same. They threw mixed green salad on top instead. We also ordered the hummus and asked for focaccia bread instead of tortilla chips which made more sense. When we asked Tee if that could be done he said he'd have to check with the kitchen but it may be about $2.25 more. We somehow had 2 people waiting on us. Jesse was great. The hummus came out in a tiny dipping size sauce cup. There were about 9 bite size pieces of the bread and they somehow threw 3 pieces of a different kind of bread on the plate that were rock hard and stale as we took a bite. We asked Jesse for the owner but she sent back the manager Tee. He's the manager? When we complained about what I explained above, he had a comeback for everything. Oh the bread was made this morning he said as if we were lying. No basil? Oh, there was a little on there he said...there was no Basil we again told him. The unacceptable approximately 2 tablespoons of hummus he tried to justify by saying yes, the portions are smaller so we don't have to raise our prices. What?? How is that better for your customer? Still paying $13 and $15 dollars for each of these meals and less food? He was rude, unprofessional and started an argument with my friend about all of this. She had asked of he could do something about this and he did nothing. Came back with the bill with the additional fee and all. We asked for the owners contact info. We only got the bar number but I will be contacting the owner Kelley through other means. Most disappointing visit ever and will never go back and waste money on this overpriced and poor service...

This was a VERY BIG DISAPPOINTMENT. My husband and I have been here many many times and NEVER EVER experienced anything like what we did this past Friday Evening. We sat outside at a 2 TOP (with the encouragement of the staff when we arrived) - along with 4 other couples we did not know, and had a cocktail. We were each at our own 2 Top Table but again we did not know these other couples. We had some friends show up unexpectantly shortly after we received our order and they, as well, wanted to join. At this point there were MANY available 2 Tops by us for them to sit. Well, this is when the ISSUE started, The Manager (who knows if he was the Manager or just the one in charge) came out and told us that we were not allowed to sit out on the balcony with our friends and that we needed to leave the balcony. At this point we are like WHAT? because we "know" them we cannot sit out here?" You must leave is what he kept saying to us. If you have ever been to the Sangrias outside balcony, you would know there is no way to sit 4 at their tables. We had NO INTENTIONS whatsoever to sit 4 at a table. He proceeded to tell us because we "knew" each other we were not allowed to sit out on their Balcony. Therefore we needed to leave. The empty restaurant we encountered at a very popular time should have been a warning. Until this changes, WE WILL never be back. Its unfortunate as they have very good drinks and food. Get it TOGETHER Sangrias. I'm just very thankful that we are outstanding citizens and just walked away shaking our heads for what just happened instead of putting up a fuss (Life is just too short) and I feel very sorry for the owner of this...

Let me start by saying, I pride myself on finding great places and writing uplifting reviews. This,unfortunately, isn't one of those reviews. I graduated from Flagler College in the 90's, own a Cottage in St Augustine and return to my beloved town, often. On this particular weekend, our best friends were craving Sangria and Tapas.We were near this restaurant and even though,five years earlier, my husband and I had been there and were less than impressed,we were willing to give it a second chance.In a nutshell, we saw our waiter TWICE. He brought us waters,took our order ( didn't tell us about upcharges) brought it to the table and that was it. He never checked on us and we had to search for him to pay our bill. By this point,I asked to speak to the Manager and was HORRIFIED TO DISCOVER that our waiter was the MANAGER.When I mentioned the upcharges on the bill,he stared at me blankly and said,"sorry" and proceeded to tell me he couldn't do anything about it.I kindly let him know that it's bad business practice to upcharge a table but never mention it and had he mentioned it,we wouldn't have been upset. The way he is doing it takes advantage of tourists/patrons each day. The "Trio of Dips" was maybe the size of a melonball scoop each, and it was incredibly hot throughout the inside of the restaurant. Only go to Sangrias if you want potentially Bad Service by the MANAGER, SMALL PORTIONS and an environment that felt like HELL! We couldn't leave fast enough! Do yourself a favor, and walk on by...