The security guard made a point that the plastic drinking cup was for water only. They gave me that while I was waiting for my shake. A. Please just give a bottle of water instead. B. Dont give out a complimentary cup. C. Train the security card a little bit of respect and manners for the customers. D. Dont put your soda dispenser where customers pour themselves. E. Post a written order emphasizing the utter importance of only pouring water, vice the other sacred juices available. F. Post tutorials online, so uneducated guests might increase knowledge and social skills concerning proper fast-food ediquette. G. Elevate the problem altogether by factoring in cost saving analysis that affords customers that purchase milkshakes be permitted to indulge in a "water" cup filled (or to any level internally saturated whether one male, female or whatever pronoun or title one may choose, be them or it, a 'cup half-filled' or 'cup half-empty' type personality) the life giving (or life expectations thieving) refreshing carbonated beverages. H. Disband all surveys that could bring to the attention of corporate that such heinous crimes were being carried out by devious conspiracy theorist hellbent on over throwing the establishment. What's not funny is that on a planet of endless burger choices (Inn n Out burger still reigning supreme) five seconds of the roughly 20-minute dining encounter and the entire experience is now scrutinized as unfavorable. If ever you seek an individual that may can help with such a dilemma, based not only on their (or whatever pronoun "they" might hope to choose) personal experience but also with such an agriculturally woke generation that is absolutely certain that they can do better even if it means coping the entire procedure written previously. Honestly, it was the absolute worst lemonade I, in my too many to count, trips to you fine establishment. Im sure it wasn't the product as it was the security guard hobbling around on one foot Not to throw shade on his injury, but his horrible demeanor, how many phone calls he had to struggle to take all the way outside or.....maybe he was actually being considerate and warning me of the possibility of something not right with that lemon drink. If you actually read through this 'sharing of experience', I sincerely, by any stretch of the imagination, inspire you in a positive, healthy way to step back, take a deep breath, and in a California-Sober way smile. P.S. could it not be dine in and take out, to also include delivery if you or uber lets say, were delivering it to (someone, something, depending on pro pronoun individual) Also, what I 'did get' shouldnt have to be labled as to the specific time of day at which it was purchased yet alone consumed. Nonetheless, I digress. Thank you again for responsibly irradicating all my fears and discontentment by promitting me to vent on this politically...
Read moreI am frequently busy enough to grab a burger in the drive through as a quick and inexpensive, but good, meal. The ingredients are always fresh, the meat is hot and the lettuce and tomato are cold. I usually just get a burger, but it is worth noting that fresh, not frozen, potatoes are used for the fries. There is a large commercial french fry cutter in the open kitchen with an associate pulling the lever on a potato for all the world to see. In-N-Out raised the bar high enough that I stopped going anywhere else for a quick burger. Their customer service is stellar, too. Last week I reached for my wallet to pay for my meal and realized that I had left it at work. Embarrassed, I explained to the associate that I needed to cancel my order and why. With a giant smile he turned and said something to a coworker and then turned back to me and said, "I just got manager approval and we're buying your lunch today!" I work in a customer service environment and was impressed. On previous in-store visits everyone (employees) smile and are very pleasant. That doesn't cost anything, but it can make someone's day. Also, when the drive through line gets busy an associate comes out and goes down the line taking orders to minimize the wait. This company sells great, inexpensive food, but is run very shrewdly, too. They try hard and the crew at the West 7th Street location, including the manager, Ty, are...
Read moreI am a native Californian so I have a certain nostalgic native Californian bias when it comes to In-N-Out. When I first heard it was coming to Texas I was soooooo excited. I wouldn't have to wait until I visit Cali to get my animal style double double fix. Native Texans had mixed reviews about In-N-Out once it arrived. I believe some of them were comparing In-N-Out to burger joints that we're not fast food, which is unfair. Many Texans were also disappointed because I believe too many Californians had built it up a little too much. Plus Texans really enjoy their Whataburger (although I still don't understand why) which is fine. So back to In-N-Out, what I enjoy the most is the simplicity of the menu. If you only make burgers and fries, then you can do those two things really well which In-N-Out does. The burgers are made with meat that's never frozen, an actual piece of fresh lettuce, nothing from a plastic bag. They also have fresh buns. The fries are actual potatoes that they jullianne in the store and then fry. The milk shakes are amazing as well. If you are looking for a fresh yummy burger and fries, go try the In-N-Out, I'm pretty sure you won't be...
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