Camp Hale Outfitters — Restaurant in Four Corners States

I've been eating Camp Hale's food for years. The bacon is some of the best bacon I've ever had. That being said the staff could really use some lessons in customer service and what is considered an acceptable attitude towards patrons. Every time I go there's new staff... some are friendly, some are rude, and some make you feel like you're ruining their day by buying food from them. This past Sunday I bought a sandwich for lunch. It was good but while I was eating it outside at their tables the umbrella at my table blew away because it hadn't been properly secured. The umbrella blew half of my sandwich, my phone, my drink, and all my gear onto the ground. A Copper employee regretfully helped me fix the umbrella and replace my sandwich (I'm not sure why it was such an issue for this guy) and the two employees working at Camp Hale seemed like they'd rather sit around on their phones than replace half of my sandwich that was ruined because of their mistake. They wouldn't even look at me or speak to me when giving me the replacement sandwich that had no effort at all, it was just cold meat on cold bread (it was originally toasted). No apology, nothing. The girl just threw the sandwich down in front of me and ran off before I could even ask for a container to take it home with.

I hate to leave a bad review for a place I've been going to for so long but these kids working there need an...

I hate to put a single star for this but the customer service at Camp Hale Outfitters was abysmal (clothing store, not cafe). The staff were all extremely unpleasant and not helpful at all.

I'm all for cutting people slack, I know you never know what someone may be going through but this was clearly not the case. The girl at the front counter didn't even look up or greet us when we came in, when I asked where a certain product was she lazily pointed towards the back while still looking down at her phone.

The girl at the back of the store (by the ski masks, etc.) was EXTREMELY rude. I politely asked her if the ski mask was one size fits all and she looked so put out and said, "I guess". When I finished my purchase I asked for the receipt and she said, "You can't return the item anyway so you won't need it" and did not even print it out or look at me.

And although he wasn't directly rude, the third staff member we ran into was so blasé it definitely made me feel unwelcomed.

Suffice to say I will NEVER set foot in this store again and honestly I regret giving even a single penny to this place. If anyone out there is reading this from Copper Mountain/Camp Hale Outfitters, I hope you take a harder look at who you hire to...

This review is for Camp Hale Outfitters - not the cafe.

I purchased a ski coat just yesterday. At the register, the salesperson and I realized the coat did not have tags, so I grabbed another of the same coat for him to scan. I paid for the coat and declined to receive a receipt. When I decided I wanted to return the coat that same day, I was told that I could not return anything that “touched my skin”, regardless of if I’ve worn it or not (I did not wear it). I was NEVER told this at the time of checkout or I would not have bought the coat. When I asked where this policy was noted and told them this was NEVER verbally communicated to me, they told me this policy is stated on the receipt.

So, the first time I would learn that this item is non-returnable would be on the receipt after I already paid for it? Unbelievable. I am now stuck with a $400 jacket that I no longer want and Camp Hale Outfitters is either not properly training their employees or has no issue screwing...