I'd like to start off with a positive, the coffee was excellent! It was not only excellent on it's own, but significantly better than the cardboard tasting hotel coffee we tried to drink earlier. Now to the not so great stuff.
We came to this restaurant for brunch after calling to ask about the wait which is when we were told the wait was 30 minutes. When we got there shortly after making that phone call, they stated it was at least 40 minutes, maybe an hour, but it got worse. They can't even bother to keep a pad of paper for a names list. They have a chalkboard, and when it fills up, they just don't take any names. So now, I'm having to stand there staring at this guy waiting for a chance to put my name on the board, while looking at empty tables. But the host doesn't seem to care. Thankfully, there was one lady in line in front of me who owned a restaurant and helped the host keep things together, which sounds pushy when I write it, but trust me, he really needed all the help he could get.
Finally, after waiting at least an hour, we were seated. We all ordered coffee and all decided to order their Frisco Omelette with Fixings. We all ordered with different ingredients and we watched as our waiter wrote it all down. When the food came out, only one of the four of us got what they ordered. That's a 75% error rate. While I was looking forward to an omelette with sausage, tomato, mushrooms, and mozzarella, I got sausage and goat cheese. The other orders had either too many or too few ingredients, and yes, we checked everything to make sure they weren't just handed to the wrong person. There was only one order that came out right, the others were anomalies that didn't match any order.
I know they were busy, but omelettes don't seem to be difficult and none of the orders were difficult at all. This restaurant was really talked-up to us but I was pretty disappointed in everything...
Read moreWent here for a breakfast a few days ago, bad decision. Started off with a negative experience right away while ordering, I asked to substitute a pancake for an English muffin (5 cents difference on the a la carte side menu) and was told no, but I could pay $4 for a pancake on the side. The menu doesn't state "No substitutions" so I don't see why this would have been a big deal.
After my food arrived, I noticed the hash browns appeared to be the frozen kind (maybe?). They were were dry and tasteless, worse than any I've had at even a place like Waffle House lol. The jam they provided on the table had a funky wang to it I didn't appreciate either, but I'm not particularly fond of jams anyway so I won't hold that against them, some people would probably like it. I also had to wait about 20 minutes for the waiter to return to refill my coffee. At $4 a cup I would expect to drink several but didn't want to sit there all day waiting. The waiter just kept disappearing for long stretches even though he only had like three total tables during the late breakfast service, but was sure to rush over with my check once he noticed I'd finished eating. This place claims to be a "French" style restaurant, but all the food is locally sourced from Colorado. Maybe they should have a few items flown in : )
Should have gone to the Butterhorne across the street, they seem to be the best place in Frisco...
Read moreWhile the food here is good, the overall experience is not worth it. You are better serviced and taken care of across the street at Butterhorn! Starting with the seating system, it is first come first serve. Meaning, there may be a party of 15, followed by three parties of 2, and there may be ten empty 2-person tables, but you will not get seated until the party ahead of you is. There is no seating multiple parties at once. It is one. At. A. Time. To get your name in, you walk in and write it on a chalkboard. No hostess or someone to monitor the situation. We sat for over 30 minutes (initially told it was a 15 min wait for two people) and witnessed two parties walk in and claim their name was erased, then get seated right away. Wish we would have thought of that! After about five more minutes, I looked at the chalkboard and there were still 12 parties ahead of us. I checked in with a waitress who told me another 30 minutes. Meanwhile, there are at LEAST six empty tables inside and outside. So, to reiterate why this place is an absolute waste of time: there may be ten empty 2-person tables, and ten 2-person parties to fill them - maybe even a couple empty 4-person tables - but you will not get seated!! Not sure how this restaurant is surviving with such awful systems in place.
Bonus: don’t be fooled by the bar area. It’s set for 5 people to dine, but you’re not allowed...
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