Tocko — Restaurant in Frisco

We came to Tocko ready to eat — a group of eight, hungry and fully intending to sit down for a full meal. But we didn’t even make it past the front.

As we approached to ask about a table, we politely asked if my wife could use the restroom. Instead of a basic courtesy or even a simple “restrooms are for customers only,” the staff member immediately (and rudely) assumed we were just there to use the bathroom and told us to go a mile away to the public restrooms at the visitor center.

That one interaction told us everything we needed to know. If that’s how they treat potential paying customers — ones bringing a large group, no less — then they don’t deserve the business. We turned around and happily spent our money somewhere else, where kindness and basic hospitality still exist.

Tocko may serve food, but they clearly don’t...

Terrible wait time for mediocre food. We stopped over in Frisco to avoid traffic on I70 and was hoping to have some decent Mexican food and such while waiting. There were hardly any customers and four people working in the kitchen and it took an hour for us to get our food. Then the food was mediocre and worse than chipotle. We were very disappointed. The only reason we stayed was because it was raining and traffic was still backed up on I70. We were told the kitchen was behind but the meat for our tacos and burrito was premade and I saw the cooks pulling it from containers. So I’m not sure why it took an hour. I felt horrible as our server took it upon herself to comp our food when it wasn’t even her fault. I hope this place gets their...

This was a fabulous meal but otherwise an odd location. You don't really know where the entrance is. Through the shopping center or through the patio, then you don't even know what restaurant you are going into. A sandwich board outside for Vinny's then Tockos and some talk about Margheritas and drinks only. The downstairs is not inviting, as it appears to be a storage for empty kegs and mis-en-place, the upstairs has a giant bar in the middle leading to believe it is drinks only. Food is excellent, but this place does not have a clear identity nor a flow. Clearly managed by someone who never run or worked in the restaurant...