THE OWNERS ARE SCAMMERS! Our server was absolutely amazing, but the owners are terrible. When we got our check, we noticed there was an extra $50 charge on top of the automatic gratuity putting our bill at $200. We of course asked what the charge was, and the server came back and informed us it was a "credit card fee." When my fiancé said he would just pay cash, the owner came over and asked my fiancé to just pay the bill and he would call us tomorrow to "figure out the $50." We told the owner we would not do that, so he told us he would just give us $50 cash. We knew this was already suspicious, but we needed to leave and just accepted the cash. However, once we got our bill, we saw that we were charged $250!!! The owner added another $50 to our tab and thought we would not see it. When we went back to speak to the owner again, everything went downhill. We went back and forth with the owner and a different employee to get the original charge refunded and only pay what we truly owed. The entire time, the owner refused to talk to me (even though it was my card he charged) and yelled at his employees like it was their fault. Then he cowardly went off on his phone, and we were thankfully able to resolve it with the server and the other employee whom by the way were completely shocked to hear what the owner did. Take this review to heart and do not go there! These guys are trying to scam people. We will be going further to report this business. I have never dealt with such shady business owners in my life.
IN RESPONSE TO THE OWNER'S REPLY: THE AUTOMATIC GRATUITY WAS NOT AN ISSUE. IT WAS THE EXTRA CHARGE THAT WE WERE TOLD WAS A "CREDIT CARD FEE" OF $50 THAT WAS THE ISSUE. ONCE WE WERE GIVEN CASH BACK, WE WERE CHARGED EVEN MORE. IT WAS NOT AN ISSUE WITH THE SERVER SPLITTING THE CHECKS AS THE SERVER DID THAT CORRECTLY. THE OTHER GUY WHO RUNS THE PLACE WAS ADDING EXTRA FEES ON TO THE CHECKS AND LYING ABOUT GIVING US CASH BACK. DON'T TRY TO LIE IN YOUR RESPONSE ABOUT WHAT HAPPENED THAT NIGHT. YOUR GUY IS SHADY AND A LIAR.
P.S. YOUR RESPONSE TO OUR FRIEND'S REVIEW...
Read moreFanzo Sports Bar offers an exceptional dining and socializing experience with a fantastic array of food, cocktails, mocktails, and a vibrant ambience. The culinary delights served here are unparalleled, featuring a diverse menu that caters to all tastes and preferences. From savory appetizers to mouthwatering entrees, each dish is crafted with precision and bursting with flavor.
The cocktail selection at Fanzo is truly impressive, boasting expertly crafted concoctions that tantalize the taste buds and elevate the drinking experience. Whether you're in the mood for a classic favorite or eager to try something new and innovative, the skilled mixologists at Fanzo deliver perfection in every glass.
For those opting for a non-alcoholic option, Fanzo's mocktail menu is equally enticing, offering refreshing and flavorful beverages that provide a delightful alternative to traditional cocktails. Each mocktail is crafted with the same attention to detail as their alcoholic counterparts, ensuring a satisfying and enjoyable drink for all patrons.
Beyond the culinary delights and libations, Fanzo's ambience is simply unbeatable. The lively atmosphere is infused with energy and excitement, making it the perfect destination for a night out with friends or a memorable gathering with loved ones. Whether you're cheering on your favorite team or simply unwinding after a long day, Fanzo Sports Bar provides the ideal setting for a memorable and enjoyable experience.
Overall, Fanzo Sports Bar exceeds expectations on every level, offering exceptional food, cocktails, mocktails, and ambience that keep patrons coming back for more. With its welcoming atmosphere and delectable offerings, Fanzo is undoubtedly a standout destination for anyone seeking a top-notch dining and...
Read moreNOT A STARS BAR. Was there to watch an elimination hockey game tonight. Midway through the second they turned the game on to the 0-0 mavs game.
When we first came in people were shouting STARS during the national anthem and cheering for big saves and goals.
Then midway through the second they turned it on to the mavs game and nobody was cheering them on when they scored and they felt they had to turn up the volume on the game to have a similar atmosphere to when people were cheering for the stars. On top of the fact that they had the basketball game on the huge screen one of the other walls. Did. Not do the same when the mavs took the main screen. Oddly it also felt warm. People were fanning themselves with the menu. Left to watch the game at home.
Totally get that hockey is not the biggest sport in texas but when you have people cheering loudly and turn it to another game that was just starting for the literal 3 or 4 people in a mavs or thunder jersey, the mood was killed immediately.
The people that were waitressing were great. They woman in charge of our table was phenomenal and took care of us. The drinks and food were also good. But if you want to watch a stars game, go somewhere else. These...
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