Starbucks — Restaurant in Glenwood Springs

If it was possible to leave a zero star review I would. The worker was very incompetent, as I was trying to place my order he’d constantly be talking to other people. Then would proceed to having me repeat my order multiple times. I ordered a kids hot chocolate. I made it clear several times to please make it warm. I even asked if he was able to hear my order correctly, he then replied with a yes. I’ve ordered this drink before and it’s always been made at a warmer temperature since it’s intended for KIDS. My 3 year old took a big gulp, eyes instantly starting to water and unable to talk because of the pain. I then decide to see how hot this drink really is. With just a little sip I burned my tongue. I go back up to the counter telling the workers what happened and that I specifically asked for a kids warm hc. The teenager that was too busy talking while I was trying to put in my order was hiding in the background the whole time. The lack of professionalism and accountability is baffling to me. Another worker offered to remake the drink, but that wasn’t going to take away the pain my child felt due to someone not being able to do their...

I have been so disappointed since they closed the second Starbucks at the Meadows. I just got the WORST coffee ever, not only was it not what I ordered - I ordered a frapp and she gave me a latte. Then I didnt even feel like I should or could wait for her to fix it because there was a line of people just waiting to even have their order taken. It is the worst coffee I have had and I just threw away $6. Practically taste like she forgot the espresso and gave me hot chocolate. WTH. Worst...

Horrible service. My kids had lost their masks, and before we had a chance to ask them if they had any extra, they very rudely yelled at my kids that they couldn’t walk in. After my kids walked out, waitresses started talking behind their backs and judging little kids. I understand the mask scenario right now, but that is not an excuse to be rude. If a business requires a mask, they should provide extra just in case, as people lose them often. Worst Starbucks I...