No they are not capable because you didn't train them properly. Your employees like to put random milks in rather than open a container of sweetened condensed milk. They stated this directly. You have approximately 1 employee that knows how to accurately make your drinks. You are not good business owners. You know that too.
Employees are friendly. However, you need to properly train your employees how to make the drinks and have a consistent product. Additionally quality needs to be improved. Lastly I have been in all of your locations many times and have never once seen a manager or anyone older than a teenager. Stop abandoning employees and not even training them how to do the job. Be better business owners. Have...
Read moreI’m thrilled to have what I believe is the best bubble tea spot in Columbus right in my neighborhood! From the moment you walk in, the friendly and knowledgeable staff make you feel welcome. They prepared my order with impressive speed and ease, and as always, my go-to lavender milk tea with oat milk and boba was absolutely perfect. The flavor was spot-on—balanced, aromatic, and just the right amount of sweetness. Not only is the quality top-notch, but the prices also offer better value compared to a nearby competitor. Whether you’re a bubble tea enthusiast or trying it for the first time, this place delivers an exceptional experience. I can’t wait to come back and explore more...
Read moreAmazing bubble tea and even better service! Rory was so kind and helpful—she gave great drink recommendations and made the whole visit super enjoyable. You can tell she really cares about the customers and takes pride in what she does. The drinks were delicious, and the vibe of the place was super chill. Definitely coming back for the tea and...
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