Akasaka — Restaurant in Honolulu

I will begin by saying this place is way over priced for what you get! Our waiter/Manager/host was very charming, smooth, but deceiving about the prices. I asked him to serve my wife a nice drink, the drink was close to one glass of wine and he says at the end that yea her drink was expensive $16.95! My one beer: $10.00 which wasn’t bad. But to charge $35 for a few small pieces of UNI… $25-$30 for a few Small pieces of butterfish that was burnt was just outrageous! I know my pricing! The sushi was not the best, it was mediocre at best. Wasn’t bad quality but not to charge quadruple of what the market is charging. Food was not bad but not worth they are charging. My check was $200 for a few appetizers and left still hungry!! Just because of this fact, they lost a customer! I will never pay what I paid for what we got here! I felt robbed leaving this place and when it sunk in I was angry that someone would take advantage of their customers like that! No wonder there was so much parking outside and tables available! I kinda felt bad for our waiter even though he was very kind and made friendly conversation so I still gave him a handsome tip.. The $5 gift certificate he gave me to snooze us even more doesn’t have much value for what they are charging for their F&B so ended up throwing it in the trash “should have gave it back to him.” “Warning” I would stay away from this place, there are way too many better sushi houses that are a much greater value and without ulterior price gouging for what the place down the street is serving that is much better and Charges less! There is a strip club next door so I think they really are catering to them with all their tip money. Don’t go here unless you like getting ripped off! Good luck, there are way too many places to eat in Hawaii. I’m in the business and operate a much larger company here in the island so I know prices and what to expect,, this is not one of them! Sorry guy but you f n ripped me off for what we got!! WILL...

Not sure why this was rated so high, i suspect the service and quality was better before the pandemic, but can't imagine how it could have fell so low.

Stopped by to have dinner with the family. Made reservations early enough to get seating. A few highlights of the poor service and average food quality: My $35 Chirashi didn't taste as fresh as it looked. The volume of food was also disappointing given the cost. I could have gotten equivalent, but better value at Kozo Sushi. Their popular Butteryaki Scallops tasted I and was tender, but also looked better in the pictures. We needed to request for tea multiple times before we got our first cup, then never got a refill, after asking for it multiple times. During the time we were there, many patrons came in saying they had a reservation, but they were told they are all full at the moment. Then was told to wait outside until they were called. Luckily we came early. We added a dish towards the middle of our meal that never came and while we were waiting they tried to convince us to cancel the order. Given the time we already waited for their service throughout the meal, it wasn't worth waiting any longer, so we canceled the order.

Bottom line, it seemed they were focused on turnover and profits, rather than providing quality customer...

I'll preface this with the food and sushi chef are great. It was one of my favorite places...

I used to love going here - a small, intimate place with well presented, tasty sushi and excellent customer service. What happened? I can only guess the management changed, and until it changes again, I won't be patronizing or giving this place a recommendation.

To start: the food was as good as ever. Everything was fresh, the sushi chef was excellent with terrific cuts. I usually site at the sushi bar and enjoy speaking with the chef, however, I choose to sit at a table for the first time. Mistake. The manager constantly interrupted us in the middle of conversations, encouraging us to order more and when I did order, one of the wait staff openly questioned my order. I could even hear across the room! Then, I could hear the wait staff (no one behind the sushi bar, who were excellent) griping about various topics. Whatever ambience there was, was sucked into this void.

It's unfortunate, since I've been going here for awhile. The food and chef's are still great. Everything else, well, enough to share a 1 star review. It's a shame this happened at one of my favorite places and completely...